IT Service Analyst
- Location
- Dunstable, England, United Kingdom
support groups, status and other key attributes Review records for missing or inaccurate information Carry out routine CMDB housekeeping and data cleansing Update relationships between records where information has been provided and validated Maintain Service and Service Offering information within ServiceNow Data Quality … gather or confirm information Record actions and decisions from meetings Provide regular updates on progress against allocated administration and data cleansing activities Governance Support Follow established Configuration Management and ServiceNow processes Ensure records are updated in line with agreed data standards Support Configuration ...