4 of 4 Permanent ITSM Jobs in Bedfordshire

credibility Strong decision-making and stakeholder influence skills Desirable Experience in automotive, manufacturing or engineering-led enterprises Exposure to multiple ServiceNow product suites (e.g. ITSM, ITOM, HRSD, CSM, SecOps) Familiarity with enterprise architecture frameworks and governance models Why Join? Architect a globally scaled ServiceNow platform at enterprise level High visibility ...

Delivery Manager, reporting into the Director of IT Service Delivery & Ops. The role will provide senior leadership and governance across the organisation's IT Service Management function, ensuring IT services are delivered with consistency, stability, and quality at scale. You will own and strengthen the core ITIL service management processes ...

knowledge management on applications/client specifics and best practices of incident management and problem management Share knowledge and mentor junior resources Analyze ITSM activities of the platform and provide feedback loop to development teams on operational gaps or resiliency concerns Support services before they go live through activities such … global team; Understand business processes and production applications to troubleshoot issues and recommend short and long-term resolutions. Ensure team follow best practices regarding ITSM standards and client data access and management; Help to drive measurable improvements in the maintenance, operational and runtime characteristics of the application software; Assess technological ...

service transition of new systems into operational support Ensure compliance with government security standards IT Service Delivery Manager (SDM): Essential Skills Experience in IT Service Management within a critical infrastructure, defence, public sector, or highly regulated environment Experience of implementing new/improved processes across IT Service Management lifecycle ITIL ...