12 of 12 Permanent Microsoft 365 Jobs in Bedfordshire

other duties as required by the Professional Services Team Leader, Service Desk Manager or Head of Operations. Technical Skills Required: Windows Desktop (10,11): Install, configure, and troubleshoot issues. Microsoft 365 : Basic understanding and troubleshooting of Microsoft 365 software. Networking : Understanding and troubleshooting of networking, IP addresses, MAC addresses, DNS, internet connection issues, Wi … and understanding of structured cabling (tidy cable management is a must ). Advanced experience installing and maintaining networking and VoIP equipment. Advanced experience and knowledge of working with the Microsoft 365 Platform. Advanced experience in clean workstation installations (tidy cable management for end-user devices, such as computers, monitors, printers, etc). Advanced experience working with vendors … Have Skills : Experience using a ticketing system/RMM tool and PSA software. Experience providing support via remote tools. Experience handling technical service tickets. Professional IT certifications such as Microsoft MCP, MCSA or MCSE, ITIL, ITSM, etc. Experience working either on a Helpdesk or for a Managed Service Provider (MSP)/IT Support Business. Produce and keep up to More ❯

and service requests. Provide support across Service Desk functions, including: Tier 1 Initial triage, logging, password resets, account management, basic troubleshooting. Tier 2 Advanced troubleshooting of desktop, application, and M365-related issues. Tier 3 Resolution of escalated infrastructure, networking, and security incidents (Support from on-call 3rd line specialist teams available) Support end-user hardware and software issues, ensuring SLA … targets are met. Maintain accurate documentation of incidents, requests, and fixes in the ITSM systems. Education and Qualifications Azure or M365 advanced certifications (e.g., AZ-305, MS-700). Strong experience with Microsoft Azure administration (working towards or certified AZ-104). Knowledge of backup and disaster recovery strategies. Exposure to security and compliance frameworks. Experience with automation/… a structured and analytical mindset Experience with ITIL-aligned Service Desk processes. Ability to perform incident triage and service request fulfilment. Strong knowledge of end-user support: Windows OS, O365, Teams, Exchange Online, SharePoint. What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum More ❯

and service requests. Provide support across Service Desk functions, including: Tier 1 Initial triage, logging, password resets, account management, basic troubleshooting. Tier 2 Advanced troubleshooting of desktop, application, and M365-related issues. Tier 3 Resolution of escalated infrastructure, networking, and security incidents (Support from on-call 3rd line specialist teams available) Support end-user hardware and software issues, ensuring SLA … targets are met. Maintain accurate documentation of incidents, requests, and fixes in the ITSM systems. Education and Qualifications Azure or M365 advanced certifications (e.g., AZ-305, MS-700). Strong experience with Microsoft Azure administration (working towards or certified AZ-104). Knowledge of backup and disaster recovery strategies. Exposure to security and compliance frameworks. Experience with automation/… a structured and analytical mindset Experience with ITIL-aligned Service Desk processes. Ability to perform incident triage and service request fulfilment. Strong knowledge of end-user support: Windows OS, O365, Teams, Exchange Online, SharePoint. What We Offer: 33 days holiday (inclusive of bank holidays), with entitlement increasing by one day for each full calendar year employed, up to a maximum More ❯

Insurance, etc.) Skills and Experience: Minimum of two years' experience in a similar IT support role. Understanding of standard computing systems and networking principles. Experience with Active Directory, Office 365 and basic networking TCP/IP knowledge. Have a good understanding of cloud technologies such as Azure. Windows 11 and Server exposure in a corporate environment. Ability to More ❯

our service delivery. Key Responsibilities - Lead resolution of complex technical escalations from Tier 2, ensuring root cause analysis and permanent fixes. - Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. - Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. - Champion ITIL-aligned processes including … ITIL® Foundation Certificate in IT Service Management Essential Technical Skills - Strong Tanium expertise, Endpoint and Server - Strong Okta expertise - Strong Sailpoint expertise - Strong Proofpoint expertise - Expert knowledge of Microsoft 365 and Exchange management - Strong understanding of networking principles and troubleshooting - Strong expertise in supporting Windows 11 OS - Strong expertise in supporting server infrastructure Please apply for consideration More ❯

cause analysis and permanent fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous … clients. Azure Administrator AZ-104 Experience and Knowledge: Essential Technical Skills: Strong Tanium expertise, Endpoint and Server Strong Okta expertise Strong Sailpoint expertise Strong Proofpoint expertise Robust knowledge of Microsoft 365 and Exchange management Solid understanding of networking principles and troubleshooting Strong expertise in supporting Windows 11 OS Strong expertise in supporting server infrastructure Prior experience of More ❯

cause analysis and permanent fixes. Author and maintain high-quality knowledge base articles to support internal teams and self-service platforms. Act as a subject matter expert across Azure, M365, Exchange, Intune, and virtualised environments. Platform Optimisation & Automation Design and implement automation scripts and workflows using PowerShell and Power Platform to reduce manual effort and improve service efficiency. Drive continuous … clients. Azure Administrator AZ-104 Experience and Knowledge: Essential Technical Skills: Strong Tanium expertise, Endpoint and Server Strong Okta expertise Strong Sailpoint expertise Strong Proofpoint expertise Robust knowledge of Microsoft 365 and Exchange management Solid understanding of networking principles and troubleshooting Strong expertise in supporting Windows 11 OS Strong expertise in supporting server infrastructure Prior experience of More ❯

and optimising our clients cloud and hybrid infrastructures. You will be responsible for ensuring the stability, performance, scalability, and security of mission-critical systems, with a primary focus on Microsoft Azure and associated modern workplace technologies. This senior-level position requires excellent troubleshooting skills, deep technical knowledge across cloud and on-prem platforms, and a passion for automation and … closely with architecture and project teams on new deployments and migrations. Document operational procedures, runbooks, and environment configurations. Mentor and support colleagues in technical skill development. Education and Qualifications Microsoft Certified: Azure Administrator Associate (AZ-104) or higher. Desirable Qualifications: Understanding of Zero Trust, cloud security practices, and compliance frameworks (ISO 27001, Cyber … Essentials, NIST). Experience with backup and disaster recovery technologies (Azure Backup, Redstor etc). Knowledge of endpoint management and security (Microsoft Intune, Defender for Endpoint).Azure or M365 advanced certifications (e.g., AZ-305, MS-700). Experience with automation/orchestration tools. Experience and Knowledge: Proven experience in a Cloud Operations/Infrastructure Engineer role. Strong knowledge and More ❯

description at least once before clicking on Apply. You will be responsible for ensuring the stability, performance, scalability, and security of mission-critical systems, with a primary focus on Microsoft Azure and associated modern workplace technologies. This senior-level position requires excellent troubleshooting skills, deep technical knowledge across cloud and on-prem platforms, and a passion for automation and … closely with architecture and project teams on new deployments and migrations. Document operational procedures, runbooks, and environment configurations. Mentor and support colleagues in technical skill development. Education and Qualifications Microsoft Certified: Azure Administrator Associate (AZ-104) or higher. Desirable Qualifications: Understanding of Zero Trust, cloud security practices, and compliance frameworks (ISO 27001, Cyber … Essentials, NIST). Experience with backup and disaster recovery technologies (Azure Backup, Redstor etc). Knowledge of endpoint management and security (Microsoft Intune, Defender for Endpoint).Azure or M365 advanced certifications (e.g., AZ-305, MS-700). Experience with automation/orchestration tools. Experience and Knowledge: Proven experience in a Cloud Operations/Infrastructure Engineer role. Strong knowledge and More ❯

an ITIL environment at least 3-5 years Detail oriented and highly organised. Accredited education in Information Technologies, qualified IT Specialist or equal Experience in IT support for current Microsoft, Apple and Android hardware and operating systems Good knowledge of ticket systems and Support processes/Service Now Platform Local language on native level and good English in writing … Conferring, Printer Services PC Imaging & Installation procedures, Intune/Autopilot/JAMF Good Asset management skills Good Working knowledge of Apple and Microsoft Technology and current Standard Office 365 Suite/Azure AD Network Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN Soft Skills: High customer service orientation Ability More ❯

working experience in an ITIL environment at least 3-5 yearsDetail oriented and highly organised.Accredited education in Information Technologies, qualified IT Specialist or equalExperience in IT support for current Microsoft, Apple and Android hardware and operating systemsGood knowledge of ticket systems and Support processes/Service Now PlatformLocal language on native level and good English in writing and speech … Training Rooms, Video Conferring, Printer ServicesPC Imaging & Installation procedures, Intune/Autopilot/JAMFGood Asset management skillsGood Working knowledge of Apple and Microsoft Technology and current Standard Office 365 Suite/Azure ADNetwork Hands on, Network Technologies & Administration (AD/DNS/WINS) for WAN/LAN/WLAN Soft Skills: High customer service orientationAbility to interact More ❯

delivering, managing, and optimising our clients' cloud and hybrid infrastructures. You will be responsible for ensuring the stability, performance, scalability, and security of systems, with a primary focus on Microsoft Azure and associated modern workplace technologies. This senior-level position requires excellent troubleshooting skills, deep technical knowledge across cloud and on-prem platforms, and a passion for automation and … deployments and migrations. - Experience with backup and disaster recovery technologies (Azure Backup, Redstor etc). - Knowledge of endpoint management and security (Microsoft Intune, Defender for Endpoint).Azure or M365 advanced certifications (e.g., AZ-305, MS-700). - Proven experience in a Cloud Operations/Infrastructure Engineer role. - Networking fundamentals (TCP/IP, DNS, VPN, firewalls, routing). - Experience using More ❯