1st Line Service Desk Analyst
- Hiring Organisation
- Intercity Technology Limited
- Location
- Shefford, Bedfordshire, South East, United Kingdom
- Employment Type
- Permanent
peripherals Carry out initial network diagnostics for Wi-Fi, VPN, and DNS issues Support users remotely using tools such as AnyDesk, TeamViewer, and SCCM Manage incidents and service requests Log, track, and update tickets in the service desk system Ensure incidents are handled within agreed service levels Escalate complex issues ...