Head of Customer Operations
- Hiring Organisation
- ASC Connections
- Location
- Wixams, Bedfordshire, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP Annual
scale, ensuring exceptional customer experience while optimising processes and systems. The Head of Customer Operations will: Lead and inspire a team of managers and service professionals to deliver outstanding results. Drive operational excellence through process optimisation, capacity planning, and workflow improvements. Champion digital transformation and automation initiatives to enable … empowerment, engagement, and continuous improvement. The Head of Customer Operations will ideally have: Proven experience in senior operational leadership within a fast-paced or service-oriented environment. Experience delivering SaaS (Software as a Service) based solutions Strong people leadership skills with a track record of building and developing ...