5 of 5 Permanent Service Delivery Jobs in Bedfordshire

Head of Operations (Service Delivery & Digital Transformation) Location: Northamptonshire (Hybrid) Role Type: Permanent, Senior Leadership Sector: Technology-Enabled Professional Services/HR Tech The Opportunity Our client is a global, industry leader, partnering with thousands of organisations to drive intelligent, data-led decision-making. Following a period … sustained growth, they are seeking a strategic Head of Operations to modernise their service delivery engine and lead their operational strategy into its next phase of evolution. This is a pivotal role for a leader who excels at the intersection of people leadership and digital adoption . ...

Role: Service Desk Manager Location: On-site in Bedford, Weekly travel to London (1-2 days) Salary: Up to £45,000 per annum Type: Full-time, Permanent The Opportunity We are seeking an experienced Service Desk Manager to lead our client's MSP service desk operation, based … onsite in Bedford with regular travel to our London office. This role is primarily operational, focused on the day-to-day management, performance and delivery of IT support services across 1st-3rd line. You will be responsible for leading a team of 15 engineers, ensuring service excellence, strong ...

Head of Operations (Service Delivery & Digital Transformation) Location: Northamptonshire (Hybrid) Role Type: Permanent, Senior Leadership Sector: Technology-Enabled Professional Services/HR Tech The Opportunity Our client is a global, industry leader, partnering with thousands of organisations to drive intelligent, data-led decision-making click apply for full ...

portfolio. You will own the end-to-end lifecycle of 200300 active client contracts, working closely with Customer Services, Customer Success, Sales, Finance, and Service Delivery teams. This is a fast-paced, detail-driven role that requires confidence, structure, and the ability to take ownership while knowing when … alignment to services delivered, and commercial consistency Actively flag pricing anomalies, margin erosion, or contractual risks Contract Changes & Variations (c. 10%) Manage contract variations, service changes, and amendments throughout the contract lifecycle Ensure all changes are accurately documented, approved, and reflected across systems Query Management & Resolution (c. ...

accelerate growth across our ITSM, integration, and automation services. This is a senior, consultative sales role focused on winning new customers across MSPs, service providers, and enterprise IT organisations. You will engage with senior stakeholders, understand complex service delivery and operational challenges, and position our integration … automation capabilities as a strategic extension of their IT operations. Youll join a rapidly growing international organisation with a strong reputation in service management and workflow automation, playing a key role in expanding our footprint across the UK ITSM and MSP ecosystem. This opportunity is well suited ...