Operations Analyst
Bedford, Bedfordshire, England, United Kingdom
Service Express
to alerts and tickets (Level 1 support) Own and resolve incidents and service requests, escalating when needed Keep stakeholders informed and systems up to date via ITSM tools like ServiceNow Work closely with various technical teams to ensure service quality and continuity Support projects and handle out-of-hours responsibilities like performance updates and technical checks Rotate through shifts (days More ❯
Employment Type: Full-Time
Salary: £32,000 - £38,000 per annum, Inc benefits
Posted: