Customer Success Manager
Bedford, Bedfordshire, South East, United Kingdom
Total IT Technology Solutions Ltd
our aim is to provide the highest levels of service coupled with a great working environment. Overview of the position : This role requires a unique blend of relationship management, strategic planning, and problem-solving skills to ensure the success and satisfaction of our clients. The ideal candidate will be passionate about delivering exceptional service, possess excellent communication skills … key client e nquiries, requests, and escalations. Conduct regular check-ins and meetings to understand client needs and objectives . Proactively anticipate key client concerns and address them effectively. Strategic Account Management: Collaborate with clients to develop strategic account plans aligned with their business goals. Identify opportunities for growth and expansion within existing client accounts. Work cross-functionally More ❯
Employment Type: Permanent
Salary: £30,000
Posted: