Telecom Support Engineer - 2nd Line Escalations (Hybrid)
- Location
- Belfast, Northern Ireland, United Kingdom
continued growth and increasing demand within our Telecom Operations team, we are looking to hire a Telecom Support Engineer (2nd Line) to strengthen our technical support capability. This role is focused on: Complex fault resolution High-quality case ownership You will … second line specialist, but a team player first. What We’re Looking For Experience in telecoms support (1st and 2nd line) UCaaS/VoIP experience (any platform) Strong broadband and networking knowledge Excellent written and verbal communication skills Strong organisational and case management ...