Sales Engineer
- Hiring Organisation
- Avaya
- Location
- Belfast, UK
- Employment Type
- Full-time
strategies from legacy environments. Solution Architecture & Design (CCaaS/Omnichannel): Lead the technical discovery and design of complex, large-scale CCaaS solutions, ensuring seamless integration of voice and digital channels (chat, email, social, messaging). AI Integration & Orchestration: Architect and present solutions utilizing embedded and third-party … . Technical Expertise & Advocacy: Act as the trusted technical advisor to the sales team and customer executives, guiding discussions on security, compliance, API integration , cloud architecture, and total cost of ownership (TCO) for modern cloud CX solutions. Competitive Strategy: Maintain expert-level knowledge of the CCaaS competitive landscape ...