network architecture and operations teams; Strong leadership and team-building capabilities Strong experience with network security, including experience with security frameworks and compliance standards (e.g., ISO 27001, NIST) Certifications : Cisco CCNP/CCIE and/or Cisco CCDP preferred; Equivalent experience considered Technical Skills: Expertise in WAN/LAN technologies, Voice Over IP (VoIP), firewalls, and network monitoring More ❯
Work within strict SLAs to ensure timely resolutions. * Maintain accurate shift handovers and keep support tickets up to date. * Keep customers informed throughout the fault lifecycle. * Configure and troubleshoot Cisco, Juniper, and Adtran switches, routers, DSLAMs, modems and other IT Systems. * Manage circuit faults across ADSL, SDSL, Ethernet, NGA, MPF, and SMPF. * Liaise with third-party engineers and suppliers … using SolarWinds. The Requirements * Proven experience in IT Helpdesk or NOC environments. * Strong troubleshooting skills in IT/Networking, with appropriate escalation practices. * Background in enterprise network support; CCNA certification or equivalent experience preferred, Windows OS and server support. * Familiarity with ITIL service environments and SLA adherence. * Excellent communication and customer service skills. * Eligible for Security Clearance. If you More ❯
Cybersecurity Product Assurance Engineer Location: Belfast (3 days per week on-site) Contract Type: Permanent The Opportunity Our client, a global leader in innovative technology solutions, is seeking a Cybersecurity Product Assurance Engineer to strengthen their product security function. This More ❯
