2 of 2 Permanent Customer Retention Jobs in Belfast

solutions, managed services, infrastructure, cloud, networking, cybersecurity, or wider technology services into business customers. The role requires a consultative approach, focusing on understanding customer challenges, developing tailored solutions, and building long-term strategic relationships. This is not a high-volume product sales position. Success in the role will come … from engaging with customers, identifying business needs, and working alongside technical specialists to deliver value-driven technology solutions. The position will involve regular customer visits across Northern Ireland and therefore candidates should be comfortable managing field-based relationships and conducting face-to-face meetings. Key Responsibilities Manage and develop ...

Join our team at Concentrix, supporting a leading telecommunications provider. As a Customer Sales Advisor, you'll manage inbound calls from customers nearing contract end dates and also handle leads from service teams. Your role focuses on retaining and enhancing customer relationships through effective questioning and upselling additional … products. Key Responsibilities: Customer Engagement & Retention: Deliver exceptional support by understanding customer needs during contract renewals and building long-term relationships. Sales & Upselling: Utilize effective questioning to identify opportunities and recommend additional products, enhancing customer experience. Lead Management: Actively contact customers using leads generated ...