1 to 25 of 36 Permanent Customer Service Jobs in Belfast

overseeing the delivery of technology enabled services across two busy centres, leading a sizeable team through their team leaders. Reporting to the Head of Service, you will take ownership of day to day service delivery, keeping performance, quality and customer standards high while developing the team … driving continuous improvement. The role spans both a monitoring service and a customer service centre, so it will suit an experienced operations or contact centre leader who can hold standards across more than one function. Permanent, full time East Belfast Salary £49,000 to £57,000 , depending ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … those who display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … them, it's deeply embedded within our DNA. Invest in us and we'll invest in you!. Job Description Role Overview As a Service Delivery Manager , you will be responsible for managing client relationships and ensuring the successful delivery of services. You will collaborate closely with customers ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … display and foster them,itsdeeply embedded within our DNA. Invest in us andwellinvest in you!. Job Description Role Summary Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … display and foster them, its deeply embedded within our DNA. Invest in us and well invest in you! Job Description Our ASPIRE Global Service Centre is the central hub of our Service Management operations. Beyond a traditional Service Desk, it stands as the central authority and shared ...

Group is delighted to be recruiting for an experienced Customer Master Data & Process Improvement Specialist to join a global manufacturing organisation with an office in County Antrim. What if your next role directly contributed to how the world powers electric vehicles, renewable energy and critical infrastructure? A cutting-edge … career opportunities offering the chance to work on meaningful technology while growing within an emerging local ecosystem. Key Responsibilities Creating, updating and maintaining Customer Master Data, including Sold-To, Bill-To, Ship-To, Planning Customer and End Customer structures. Managing Customer Master Data workflows, approvals ...

Field Service Engineer, Medical Diagnostics Systems *** An excellent opportunity for service engineers from a range of backgrounds (including photocopier and ATM) to get their first role within the medical field service sector*** Overall Earnings £50,000 Basic Salary £45,000 Bonus 10% Company Car or Car Allowance … iPad 27 Days Holiday Plus Bank Holidays Company Credit Card Opportunities To Progress Into More Senior FSE Roles In The Future The Role – Field Service Engineer, Medical Diagnostics Systems This market leader seeks to recruit a technically motivated and customer focused Field Service Engineer, responsible ...

This role combines eLearning development support, NVQ centre coordination, and general administrative responsibilities to ensure the smooth delivery of digital learning programmes and exceptional customer service. Key Responsibilities Administration & Customer Support Manage incoming emails and respond to enquiries in a professional and timely manner. Provide advice and assistance … prospective and existing clients regarding training courses, bookings, and learning solutions. Support customer interactions via telephone, email, online platforms, and face-to-face communication. Maintain accurate and comprehensive learner, client, and course records across organisational systems. Ensure all information entered training and learning management systems is accurate ...

bragging! Our customers are companies that take pride in offering quality refreshments to their employees and clients. Our success is built on outstanding customer service, hard work, and a strong team culture. We believe in delivering WOW experiences to both our customers and our valued employees. … Responsibilities of the Hub Operative As a Hub Operative, based at our Belfast Hub - you'll have a range of responsibilities to ensure customer receive Liquidline's WOW customer service. Your primary focus will be general upkeeping, stock control and PDI work. Loading and unloading of goods, checking ...

looking to hire an Account Manager to manage and grow an existing portfolio of approximately 900 customers. The role combines account management, sales and customer service, with a strong focus on building relationships and identifying upsell, cross-sell and renewal opportunities. Key responsibilities: Manage and develop an existing … customer portfolio. Build strong relationships through regular phone contact. Identify renewal, upsell and cross-sell opportunities. Handle customer queries, billing issues and faults. Work alongside field-based sales colleagues on larger accounts. Manage your own workload and priorities. Ideal candidate: Previous account management and/or sales experience. ...

outstanding service. Acting as the primary point of contact, you'll help customers maximise the value of their telecoms solutions while driving revenue and customer retention. Key Responsibilities Manage and develop an existing portfolio of business customers. Identify opportunities to grow revenue through cross-selling and upselling telecommunications, connectivity … mobile and related business solutions. Build strong, long-term customer relationships by understanding each client's business objectives and future requirements. Deliver a high standard of account management, ensuring customer enquiries and service issues are managed efficiently and professionally. Conduct regular account reviews to identify contract renewal ...

Microsoft Power Platform (5+ years experience), including: Strong Dataverse and model-driven app development Experience with CE modules such as Sales, Marketing, Customer Service, Field Service and Customer Insights) C# plug-in development and PCF development (TypeScript/React) JavaScript form customisation and Power Automate Knowledge … Azure, including SaaS and PaaS offerings Desirable Typescript REST API integrations Azure DevOps and Power Platform ALM Azure Functions APIM/Azure Service Bus AI Driven Delivery WHO YOU ARE: Our vision is to enable outstanding people to create digital solutions that have a positive impact on peoples lives. ...

Version 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft … enhancements and the shift towards AI-driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future-fit patterns. You will work closely with architects, product owners and stakeholders ...

Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle, Red Hat,OutSystems, Snowflake, ensuring that our customers … enhancements and the shift towards AI‐driven and agentic business solutions. You will be expected to assess emerging capabilities, guide their pragmatic adoption in customer solutions and ensure that delivery approaches remain aligned to modern, future‐fit patterns. You will work closely with architects, product owners and stakeholders ...

Rapid7, we believe exceptional customer experiences start with operational excellence behind the scenes. As an Order Management Specialist, you'll play a critical role in supporting our global sales organisation by ensuring customer transactions are processed accurately, efficiently, and with minimal friction. Working at the intersection of sales … finance, legal, IT and customer success, you'll help turn complex contracts into seamless customer outcomes while contributing to the scalability and growth of a fast-paced, mission-driven business. About the Team Rapid7’s Order Management Team is responsible for processing orders and working closely with sellers ...

tactical and strategic skills who will be instrumental in developing our future support strategy and will be responsible for delivering a high level of customer service to large enterprise customers. This position will manage a team of Product Support Engineers assisting clients in the US (covering hours … 00pm GMT) which includes, but is not limited to; managing procedures related to the identification, prioritization and resolution of customer requests, ticket monitoring, tracking, coordination of Support resources and the ability to communicate information at all levels (customer, engineering, and executive). Your day-to-day Work collaboratively ...

with internal teams, vendors, and client contacts. Highly organised and meticulous, with the ability to manage multiple priorities, meet deadlines and maintain accurate documentation. Customer‐service mindset, discretion when managing sensitive information and ability to work collaboratively across a global organisation. You will report to: eBilling Leadership – Manager ...

Confident using MI to drive data driven commercial discussions with stakeholders and meeting KPIs set for recruitment delivery. A proactive team player with strong customer service and problem-solving skills. An appetite for supporting continuous improvement opportunities in end to end processes to benefit operational efficiency and best ...

partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

ability to collaborate effectively with cross-functional teams especially in the CALA region. This role will play a crucial role in ensuring customer satisfaction by making sure orders are processed in a timely manner and any issues or enquiries are addressed promptly.SPECIFIC RESPONSIBILITIES:* Receive and review orders, ensuring accuracy … related enquiries and provide timely and accurate information to stakeholders regarding order booking status and any other order-related questions or concerns* Collaborate with Customer Order Fulfillment team to ensure zero downstream impacts at the time of delivery with adherence of executable order policy* Investigate and resolve any order ...

enterprise networks, strong career progression, shift allowance, and hands-on technical experience within an established operations team. Essential: Previous experience in a NOC, Service Desk, or IT Support environment Strong troubleshooting skills across networking and IT infrastructure Good understanding of networking fundamentals (TCP/IP, routing, switching) Strong communication … customer service skills Ability to work rotating day/night shifts Eligible to obtain security clearance Desirable: CCNA or equivalent networking certification Windows OS and Server support experience Familiarity with ITIL service management environments Experience using network monitoring tools Previous exposure to critical infrastructure or high-availability ...

FinTech Awards The World’s Top 250 Fintech Companies 2024- Presented by CNBC ABOUT THIS ROLE We are seeking a skilled and customer-oriented Application Support Engineer to join our production support team. In this role you will act as the primary escalation point for production issues, work alongside … field, or equivalent work experience 3+ years of experience in application support, preferably in a financial services or trading environment 2+ years in a customer-facing role Strong foundational knowledge of networking, operating systems (Linux and Windows), and databases (MSSQL and/or NoSQL) Hands‐on experience using ...

understanding data, identifying what is important and presenting information clearly to different stakeholders. You'll ideally have: Experience in Account Management, Client Delivery, Operations, Service Delivery or a similar role. Strong leadership and people-management skills. Previous experience managing or supporting multiple teams. Strong customer service ...

understanding data, identifying what is important and presenting information clearly to different stakeholders. You'll ideally have: Experience in Account Management, Client Delivery, Operations, Service Delivery or a similar role. Strong leadership and people-management skills. Previous experience managing or supporting multiple teams. Strong customer service ...

understanding data, identifying what is important and presenting information clearly to different stakeholders. You'll ideally have: Experience in Account Management, Client Delivery, Operations, Service Delivery or a similar role. Strong leadership and people-management skills. Previous experience managing or supporting multiple teams. Strong customer service ...