4 of 4 Permanent Incident Management Jobs in Belfast

be a FAS Engineer. You will join our team and support a range of military and functional applications . You will be responsible for incident management on our clients' live systems, handling escalated FAS app incidents from level 1/2 support teams, often working in remotely based … to the ongoing success of the system. Key Responsibilities: Provide 3rd line support for FAS applications (e.g., NIRIS , ICC , JChat , LOGFAS , JOCWatch , TOPFAS ). Incident management on live systems in a fast-paced environment. Troubleshoot and resolve escalated incidents and issues. Work closely with other technical teams to … with FAS applications (e.g., NIRIS , JChat , LOGFAS , JOCWatch , TOPFAS ). FAS Applications support experience. Strong knowledge of technical documentation and process review. Familiarity with incident management in complex environments. What We Offer: Will sponsor your DV Clearance as long as you have an active SC Clearance The opportunity More ❯

needed to resolve them. Inputs into proof of concept exercises and assists sales with pre-sales collateral Contributes to department strategy, people/career management and recruitment. Responsible to maintain the agreed KPI's & SLAs May need to contribute to the Graduate scheme in terms of leading/mentoring …/teaching Support Incident management & reporting Qualifications Degree in Computer Science, Engineering or a related subject or comparable experience Essential skills Client-facing skills Good collaboration and team player. Teamwork and emotional intelligence Good self-management - continuous performance is both an objective and a mind-set Has More ❯

latest developments in technology. Inputs into proof of concept exercises and assists sales with pre-sales collateral. Contributes to department strategy, people/career management and recruitment. Responsible to maintain the agreed KPI's & SLAs. May need to contribute to the Graduate scheme in terms of leading/mentoring …/teaching. Support Incident management & reporting. Qualifications Degree in Computer Science, Engineering or a related subject or comparable experience. Essential skills Client-facing skills. Good collaboration and team player. Teamwork and emotional intelligence. Good self-management - continuous performance is both an objective and a mind-set. Has More ❯

experience in a software development environment, within a hands-on product support/DevOps role, with demonstrable examples of RCA, support techniques, and extensive incident management experience. Expert-level proficiency in Azure Cloud, Azure DevOps, Docker, and Kubernetes. Experience in building, enhancing, and maintaining CI/CD pipelines … performance improvements, and ensure high availability and reliability. Implement and manage automation tools and IaC solutions to streamline processes and improve system efficiency. Lead incident response efforts, including root cause analysis for critical failures. Mentor and guide junior engineers, fostering a culture of learning and improvement. We reserve the More ❯