2 of 2 Permanent Influencing Skills Jobs in Belfast

Senior Service Delivery Manager

Hiring Organisation
National Highways
Location
Belfast, UK
safe and reliable motorway and trunk road network. If you are passionate about service delivery, determined to succeed and want to develop new skills and grasp opportunities that will enable you to progress in the future, then we'd like to hear from you. You will be working with … service performance management principles. Ability to interpret complex technical and operational information and make informed decisions in ambiguous or fast-paced environments. Excellent communication skills with experience influencing senior stakeholders and presenting service performance information at executive level. About you. About us. Here at National Highways, we manage ...

Senior Customer Operations Analyst

Hiring Organisation
Thales
Location
City, Belfast, United Kingdom
Employment Type
Permanent
Salary
GBP Annual
practical improvements for our teams and customers. This is a hands-on, senior individual-contributor role for an experienced analyst who combines strong data skills with a passion for making operations work better. Key Responsibilities Customer Success Platform & Systems Act as lead administrator and subject-matter expert for Planhat … similar, such as Gainsight or ChurnZero), and/or Salesforce. Demonstrated expertise in Power BI, including building dashboards for senior audiences. Strong SQL skills, ideally with Snowflake, and proficiency in Python or another scripting language for data preparation and analysis. Proven experience designing, documenting and improving business processes ...