2 of 2 Permanent Network Monitoring Jobs in Belfast

k pa Location: Belfast - Hybrid Contract: Temporary, full-time Overview Our public sector client wishes to employ an IT Analyst to contribute to the operation of their hybrid cloud, network, server, and security services. Provide second and third line technical support to the user base and the infrastructure across its operations, its extensive regional and international office network. This … will include supporting Servers, Network (LAN, WAN and VPN) and VOIP telephony, and providing support for cloud services (M365/Azure), server hardware, software and security/network devices They operate a hybrid cloud infrastructure with a blend of on premise, Microsoft 365, Azure and other cloud hosted services. Examples of technologies deployed to support their infrastructure include … Microsoft Exchange (on premise and online) and SQL Server. * Administration and configuration of SAN and data backup systems. * Configuration and support of Firewalls and security appliances including Intrusion and Network monitoring. * Network monitoring, troubleshooting and problem resolution. * Support of telephony including fixed, mobile and VOIP. * Provision of first, second and third line support across a broad range More ❯

Capita is looking to hire for a Network Operations Centre 24/7 Shift Lead. Role: 24/7 NOC Shift Lead Hours: Rolling shift pattern 7am-7pm x 4 on 4 off repeated and then 7pm-7am x 4 on 4 off repeated. Location: Belfast Capita’s Network Operations Centre in Belfast is seeking an experienced and … Team Duties Serve as the first point of contact for customer-reported faults via phone or email. Provide remote support, including configuration and link checks for field engineers. Monitor network performance using SolarWinds and respond to alerts proactively. Ensure incidents are resolved within SLA targets and documented with meaningful updates. Maintain clear communication with customers throughout the fault resolution … appropriately to internal and external stakeholders. Conduct root cause analysis for incidents and contribute to service improvement. Shift Lead Responsibilities Allocate and oversee tasks across the shift team, including monitoring, call handling, and incident management. Provide process leadership and guidance to ensure consistent service delivery. Support resolution of service incidents and advise team members to enhance knowledge and efficiency. More ❯