1 of 1 Permanent Service Management Jobs in Belfast

technical problems based at your campus location. You'll troubleshoot and solve escalated issues, delivering solutions that keep the university running smoothly. The role requires an understanding of IT Service Management and knowledge of current computing technologies. As this is an entry level post, a training and development plan is scheduled. - ABOUT YOU - Hold an HNC/HND … months of a degree programme with relevant ICT content. Or Can demonstrate appropriate experience relevant to an ICT technical support (2nd-level) environment. Experience providing 2nd-level ICT service request and incident management support. Experience in problem analysis and resolution activities in an ICT technical support environment. Experience in configuring and deploying hardware and software, including portable devices. More ❯