2 of 2 Permanent Virtual Desktop Jobs in Belfast

team in Belfast . The role will assist the support of the IT infrastructure covering around 2000 users in a multi network environment providing desktop support services. Key Responsibilities and Tasks: Provide desktop support (2nd/3rd Line) to user calls, fed via the UK Service Desk/… Activity Controllers to EUS staff. (Includes the resolution of incidents up to Priority One level and handling Service Requests from basic Laptop/desktop builds to entire user IT relocation projects). Build/rebuild and deployment of desktop/laptop machines in line with "Desktop ...

Troubleshooting: Diagnosing and resolving complex issues across desktops, laptops, peripherals, and enterprise applications Cloud & Virtualisation: Proficiency in Azure, AWS, VMware, and Citrix environments, including virtual desktop infrastructure (VDI) and cloud-based endpoint management Networking: Strong understanding of TCP/IP, DNS, DHCP, VPNs, and firewalls; often CCNA ...