IT Support Technician
- Hiring Organisation
- Reed
- Location
- Belfast, County Antrim, Northern Ireland, United Kingdom
- Employment Type
- Full-Time
- Salary
- £30,000 - £32,000 per annum, Inc benefits
support to our managed clients. This role involves owning incidents and service requests across a variety of platforms including the Microsoft 365 stack, Windows endpoints/servers, networks, backup/security platforms, and common line-of-business apps. You will work closely with the Service Desk, Deployment …/CRM tools, remote sessions, and occasional on-site visits. Document root causes, remediation steps, and preventive actions. User & Device Support: Support Windows 11, Microsoft 365 apps, Managed EPDR, backups, and managed network hardware. Focus on assisting with the company's IT infrastructure. Microsoft 365/Azure ...