4 of 4 Permanent 1st Line Support Jobs in Berkshire

1st Line IT Support Engineer, Thatcham 24/7 Shift RotaMonday to Sunday. 5 days on, 2 days off. 06:00 14:30/14:30 22:00/22:00 18:30) Roc Technologies is looking for a 1st Line IT Support Engineer to join … our Managed Services team. Youll be the first point of contact for IT issues, providing remote support, resolving incidents, and delivering exceptional customer service. Key Responsibilities: First-line support for hardware/software issues Incident logging, triage & resolution Use of remote tools & ticketing systems (e.g., ServiceNow) Monitor alerts & escalate as needed Maintain documentation & knowledge … base Requirements: 12 years IT support/service desk experience Strong knowledge of Windows 10/11, AD, O365 Excellent communication & customer service skills Flexible to work rotating shifts (day/evening/night) Desirable: Azure Fundamentals, VMware, Citrix, basic networking More ❯

Direct message the job poster from MaxAd Fixed Fee Recruitment Managing Director at MaxAd Providing rigorous, flat-fee recruitment solutions. Up to £30,000 DoE + Benefits Job Opportunity: 1st Line IT Support Technician Are you passionate about IT and eager to start or develop your career in technical support? Our client is … looking for a motivated 1st Line IT Support Technician to join their dynamic team. This is an excellent opportunity to work with a supportive team, gain hands-on experience, and grow within a thriving IT solutions company. Our client provides expert IT solutions tailored to keep their customers' businesses running smoothly. Their services include IT … Support, Network Solutions, Cyber Security, and Cloud Deployment. As a 1st Line IT Support Technician, you will be the first point of contact for all client inquiries, providing exceptional technical support and troubleshooting IT issues. Work involves Windows cloud-based systems, so understanding Office365 is essential. You will benefit from working More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate More ❯

Our client is a leading Technology company is looking for 1st & 2nd Support Engineer. Some travel will be required, candidate must hold a valid UK Driving Licence. Responsibilities: 1st line and some 2nd line support. Troubleshoot and resolve common IT issues such as password resets, software installations, and basic hardware malfunctions. Escalate More ❯