with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams and external vendors More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Reed
Monitor server performance, ensure all servers are patched, and conduct monthly patching. Perform maintenance on all virtual servers, set up maintenance plans, and engage in proactive monitoring. Keep the CMDBdatabase up-to-date and manage the capacity planning spreadsheet. Ensure robust data backup processes are in place and monitor certificate expiry and updates. Support business-critical applications and manage More ❯
problem-solving, and designing processes Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Commvault), perform DR tests and restore checks Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) Keep CMDB and capacity planning records up to date Collaborate on security monitoring and compliance activities, including audit support Write and maintain PowerShell/Terraform scripts to automate tasks What you'll More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
Nextech Group Ltd
Commvault), perform DR tests and restore checks * Maintain networking (SD-WAN, switches, routers, firewalls, load balancers, VPNs) * Handle certificate management (SSL), DNS, DHCP, and authentication (ADFS, SAML, WAP) * Keep CMDB and capacity planning records up to date * Collaborate on security monitoring and compliance activities, including audit support * Write and maintain PowerShell/Terraform scripts to automate tasks What you'll More ❯
Employment Type: Permanent
Salary: £50000 - £60000/annum 25 days plus bank holidays
Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and integration tools. CMDB & Discovery: Configure asset discovery tools and maintain accurate configuration data. Automation: Streamline workflows using Flow Designer, Orchestration, and scripting. Performance & Support: Troubleshoot issues, optimize system performance, and ensure platform stability. … and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced scripting within the ServiceNow platform. Practical knowledge of CMDB structures and automated discovery tools. Strong grasp of ServiceNow's data model, access control logic, and platform architecture. Relevant certifications such as ServiceNow System Administrator or Application Developer are advantageous. More ❯
Reading, Berkshire, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
for purpose. Respond to monitoring alerts. Ensure all servers are patched and conduct monthly patching. Perform maintenance on all virtual servers, set-up maintenance plans and proactive monitoring. Keep CMDBdatabase up to date and update capacity planning spreadsheet. Ensure all servers are backed up, check daily for backup failures and resolve. Monitor certificate expiry and update certificates. Test that More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Hawksworth
Security certified Information Security Specialist. You will identify, analyse and follow up on security vulnerabilities in the Systems, help maintain accurate IT asset inventory across various security platforms (e.g. CMDB, AV, SIEM), Monitor access and permissions, Participate and maintain Active Directory and File Share security controls, Review and distribute threat intelligence alerts to relevant stakeholders, Monitor security alerts identified by More ❯