VodafoneThree - Collections Strategy Analyst
- Hiring Organisation
- VodafoneThree
- Location
- West Berkshire, United Kingdom
- Employment Type
- Full Time
ensuring effective and efficient customer contact strategies. Analyse customer journeys to identify gaps, improve outcomes, and ensure alignment with policy and operational feasibility. Leverage data to segment and profile customer behaviour, generating actionable insights that drive strategic decision-making. Partner with analytics and MI teams to define data … report on key performance indicators (including cure rates, cashflow, and conversion), providing clear performance insights and recommendations. Collaborate cross-functionally to ensure consistent data interpretation, track outcomes, manage risks, and continuously improve collections performance through test-and-learn approaches. Who you are Experience in collections, credit, payments strategy ...