20 of 20 Permanent ITIL Jobs in Berkshire

cross-functional teams. Ability to prioritize and manage multiple tasks independently in a fast-paced environment. Experience managing relationships with third-party vendors and service providers. Solid understanding of ITIL processes and service management best practices. Self-driven, proactive, and committed to operational excellence and continuous improvement. You must have a technical background and be hands in Infrastructure engineering best More ❯

Qualifications Essential Bachelor's degree in computer science, Information Technology, or related field, or equivalent experience. Professional certifications such as AWS Certified DevOps Engineer, Azure DevOps Expert, or equivalent. ITIL certification and familiarity with project management methodologies (e.g., PRINCE2) are advantageous. Desirable Experience of Prince 2 or Agile project management Experience Essential Significant experience in IT particularly in a DevOps More ❯

within a GBS or shared services, environment; including 2-5 years in a leadership role managing suppliers. Bachelor's or master's in a relevant field. Strong knowledge of ITIL, service governance and performance management Skilled at building business relationships and supporting business strategies. Customer-focused approach to planning and delivery. Advanced analytical and problem-solving skills, with knowledge of More ❯

Six Sigma, or similar, or equivalent practical experience Desirable Professional Scrum Master (PSM) II/Professional Agile Leadership or similar advanced project management qualification Managing successful programmes (MSP) or ITIL certification Experience Essential Practical experience of delivering digital projects, ideally in the NHS or wider UK public sector Practical experience delivering projects using an Agile Scrum or Kanban methodology Experience More ❯

Windows 7/10/11 and Microsoft Office. Familiarity with PC and peripheral hardware. Knowledge of MOD security classifications and guidelines. Full UK Driving Licence. Desirable Skills & Qualifications ITIL Foundation certification. SCCM knowledge and practical experience. Additional Information The role requires visiting a nuclear licensed site Benefits include a workplace pension, flexible benefits (life insurance, health cashback, holiday insurance More ❯

a regulated environment requiring compliance and audit support. Qualifications: Degree or equivalent in IT, Computer Science, or related discipline. Relevant certifications in CRM platforms, telephony systems, IT service management (ITIL), or cyber security. This is a unique opportunity to join a forward-thinking company with a great working culture that's in a real phase of growth. Please apply TODAY More ❯

customers. Excellent presentation, interpersonal, and problem-solving skills, with the ability to influence stakeholders up to C-level. Strong project management, business analysis, and design methodology expertise (eTOM/ITIL). Self-starter with a can-do attitude, adept at working under pressure to deliver profitable and innovative solutions. Proficient in Telco technologies (SDH, IP Networking, MPLS, Microwave, etc.), with More ❯

skills Familiarity with Microsoft technologies (Office 365, AD, Exchange, SharePoint) Experience supporting Android/iOS devices and business telephony systems Working knowledge of IT networks (DNS, DHCP, VPN, etc.) ITIL Foundation certification (or willingness to obtain) Excellent communication and organisational skills Full UK driving licence (occasional travel required) What You'll Gain Access to a modern learning and development platform More ❯

with Oracle ERP (e-Business or Fusion), including data migration and process mapping. Technical skills such as PL/SQL, JavaScript, BI Publisher. Understanding of methodologies like Agile and ITIL, along with capacity planning concepts. Knowledge of integration components, such as PenServer and HMRC. Why Join Us? We are committed to fostering a supportive and engaging work environment. With a More ❯

Specification Education, Qualifications and Training Essential Masters level qualification and/or equivalent experience Business Analysis certification/training, or equivalent practical experience Evidence of Continuing Professional Development Desirable ITIL certification Professional Scrum Master (PSM) I/AgilePM/Lean Six Sigma, or similar, or equivalent practical experience Experience Essential Experience of working in the NHS or other health or More ❯

complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues More ❯

orientated with required experience in Wateerfall/Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK security clearance If you're interested in the above, apply or More ❯

ECC environments. Demonstrated leadership skills with experience managing support teams. Customer-focused mindset with strong service delivery and account management expertise. Excellent communication, stakeholder management, and problem-solving skills. ITIL knowledge or certification desirable. Why Join Us? Lead a high-performing SAP support organisation with a strong customer base. Opportunity to shape the future of SAP support services across multiple More ❯

decisions. Strong communication and interpersonal skills, with the ability to effectively communicate technical information to non-technical stakeholders. LAN/WAN (Cisco CCNA) or 5 years experience. Understanding of ITIL methodologies and best practices Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched More ❯

orientated with required experience in Wateerfall/Agile methodologies. This role requires an understanding of some, if not all of the following: Waterfall/Agile DevOps - CI/CD ITIL/ITSM This role will require you to be willing and eligible to undergo a high level of UK secu click apply for full job details More ❯

access management, change control, incident response, vulnerability management), ensuring effectiveness and consistency. Leading in the review and enhancement of IT and infosec risk and control frameworks (e.g., ISO 27001, ITIL, ISO22301, NIST), ensuring alignment with business objectives and regulatory requirements. Coordinating and representing IT risk in internal, external audits and certification processes (e.g., ISO 27001, Cyber Essentials, ISO22301, etc.), acting More ❯

smooth adoption and stability of digital services across our Trust and the wider health system. You will be responsible for: Leading change: Owning the development, implementation, and delivery of ITIL Change processes to govern all digital system updates and improvements. Ensuring compliance: Maintaining rigorous adherence to ISO 20000 (2018) Standards , safeguarding our critical DDaT services and patient data. Adding value … Digital Change Lead is the owner of the Change Management lifecycle for all live Digital Data & Technology (DDaT) services. 1. Change Governance and Leadership Own, implement, and enforce the ITIL-based Change Management process across all DDaT services to minimize disruption and maximize beneficial change. Chair and coordinate the Change Advisory Board (CAB) , ensuring all changes undergo rigorous Risk Assessments … full job description and person specification. Please see attachments included in this application. Person Specification Application Form Assessment Essential Expert knowledge of IT Service Management (ITSM) principles, specifically the ITIL Change Management process, demonstrated by experience in coordinating and chairing a Change Advisory Board (CAB) Proven ability to communicate highly complex or multi-stranded technical information effectively to a diverse More ❯

support Setup of new users and Azure 365 contacts Day to day management of the internal helpdesk to communicate with users for incidents, problems and change requests Work within ITIL based SLA (service level agreement) delivery Data and software testing for key projects About You . Experience in software or IT support roles Working knowledge of the ITIL framework Strong More ❯

servers, storage, backups, etc.) including pro-active identification and fixing of potential incidents, backup management, etc. Participate in the definition, documentation, operation and continuous improvement of operational processes e.g. ITIL-based processes such as incident, change, problem and configuration management, and the smooth integration of these with wider company processes and systems. Define, implement, monitor and report on metrics that … complex technical skills Good customer service attitude Knowledge of configuration management (Puppet and/or Red Hat Satellite preferred) Scripting for automation using technologies (e.g. Powershell, Puppet, Ansible, Python) ITIL knowledge – principles and application Ability to support and develop junior colleagues More ❯

IT operations. Strong knowledge of IT services and infrastructure (Cloud/SaaS, Networks, End-User Computing). Proven ability to manage SLAs/KPIs and lead structured service reviews. ITIL Foundation certification (or equivalent) desirable, with practical ITSM knowledge. Excellent communication, negotiation, and conflict resolution skills. Analytical mindset with the ability to turn data into actionable insights. Highly organised, able … and relationship-building. You'll be confident holding vendors to account, skilled at translating technical detail into business value, and motivated to drive operational excellence while developing further through ITIL learning and hands-on experience. Reasonable Adjustments: Respect and equality are core values to us. We are proud of the diverse and inclusive community we have built, and we welcome More ❯