1 to 25 of 35 Permanent ITIL Jobs in Berkshire

related ITSM tool knowledge \n \n Dynatrace or other monitoring tools \n \n Understanding of cloud platforms and basic programming integrations \n \n ITIL V4 Foundation Certification \n \n Microsoft certifications (e.g., Azure Fundamentals/Administrator) \n \n Vendor-specific CRM/ERP certifications \n\n Security Clearance \n High ...

related ITSM tool knowledge\ N\n Dynatrace or other monitoring tools\ N\n Understanding of cloud platforms and basic programming integrations\ N\n ITIL V4 Foundation Certification\ N\n Microsoft certifications (e.G., Azure Fundamentals/Administrator)\ N\n Vendor-specific CRM/ERP certifications\ N\nSecurity Clearance\ NHigh Level Clearance ...

enterprise environment and possess strong knowledge of: Enterprise Infrastructure, Networks and End User Computing Microsoft 365, Azure and/or AWS IT Service Management (ITIL, Incident, Problem & Request Management) ServiceNow or similar ITSM tools Jira and Confluence IT security and compliance standards (ISO27001, Cyber Essentials, CIS) Service improvement, governance ...

Experience managing medium-sized technical delivery teams. Knowledge of enterprise architecture frameworks and cloud transformation programmes. Desirable Certifications AWS, Azure, or GCP Professional Certifications ITIL Foundation CISSP or equivalent security certification TOGAF Bachelor's Degree in Computer Science or a related discipline Key Attributes Strategic thinker with strong commercial awareness. ...

following would be advantageous: Microsoft Intune Microsoft Entra ID Microsoft Teams SharePoint Online VoIP systems (particularly Gamma) Apple device support ConnectWise ITIL Foundation, CompTIA A+/Network+ or Microsoft certifications What's on Offer Competitive salary of £28,000-£29,000 24 days annual leave plus Bank Holidays Birthday ...

infrastructureautomation (PowerShell, Python, Ansible, or similar).Project management experience with the ability to run or contribute to technicalworkstreams.ITIL Foundation certification and exposure to ITIL Transition processes. ...

processes and SLA adherence Familiarity with CAT5/fibre patching Full UK driving licence and eligibility for nuclear-licensed site clearance Desirable Skills & Certifications ITIL Foundation SCCM knowledge Microsoft and CompTIA certifications (A+, Network+, MCP) Behaviours Service excellence mindset; structured and methodical approach Team-oriented; promotes collaboration and knowledge sharing ...

wholesale sector, familiarity with ERP/CRM platforms (such as NetSuite, Sage, or Phocas), reporting tools (Power BI), basic SQL queries, PowerShell, Linux, or ITIL/project methodologies. What's on offer You'll receive a competitive salary, access to the company's profit-sharing scheme, and opportunities for professional ...

science or equivalent Certified PMP, Certified Scrum Master Microsoft Office Suite to Proficient level. Desired Trained or certified in Scaled Agile, DevOps methodologies Appropriate ITIL/PMI/PRINCE certification ...

environments (e.g. order submission, stock control, timesheet submission, job closing, etc.) Your competencies Experience in a Service Desk or Helpdesk environment Working knowledge of ITIL Incident Management and Request Fulfilment Excellent communication and customer service skills Basic technical knowledge of electronic security systems Understanding of windows opperating systems Technical knowledge ...

environment and in cooperation with executives. Completed university degree or comparable education/business experience CIISec Skills Framework GIS adopted frameworks and processes including ITIL, SAFe, DevSecOps, etc. Information security Governance and Management SECTION A (3). Information Risk management SECTION B3 (4). Secure Operations Management SECTION ...

management systems. Desirable Knowledge of NSI, SSAIB, or similar accreditation requirements. Understanding of CCTV, access control, intruder alarms, and basic networking principles. ITIL Foundation or equivalent service management knowledge. Experience working with monitored security systems or ARCs. Your profile Personal Qualities Calm and professional under pressure. Customer-focused with strong ...

service performance measurement • Experience in incident, problem, or continuous service improvement • Strong analytical and problem‐solving capability • Excellent stakeholder engagement and influencing skills • ITIL qualification or equivalent experience If you also have the following, we’d especially like to hear from you; • Experience in telecoms network operations or infrastructure environments ...

basis following operational policies and processes that are compliant with industry standards, such as ISO, and best practices such as Information Technology Infrastructure Library (ITIL).\ N \n Responsibilities\n\ N\n Performing early morning checks to ensure applications are healthy before the users log in.\ N\n Monitor, diagnoseand … Excellent communication skills and the ability to work in a team-oriented environment.\ N\n Microsoft certifications (e.G., Azure Fundamentals/Administrator), ITIL foundation, or vendor-specific CRM/ERP certifications are desirable.\ N\n The following technical skills would be beneficial:\ N\n\n Understanding of ServiceNow or related ...

degree (MBA, Health Informatics, or related field). Experience in clinical monitoring, project management, or clinical operations delivery. Relevant certifications (e.g., PMP, SAFe, ITIL, Agile). Fortrea is an Equal Opportunity Employer. We welcome applications from all qualified candidates. #J-18808-Ljbffr ...

Include:Master’s degree (MBA, Health Informatics, or related field).Experience in clinical monitoring, project management, or clinical operations delivery.Relevant certifications (e.g., PMP, SAFe, ITIL, Agile).Work Environment:Work is performed in an office environment with exposure to electrical office equipment.Occasional drives to site locations with occasional travel both domestic ...

Strong understanding of cloud infrastructure, networking and cybersecurity \n Experience delivering within Agile environments \n Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar \n Excellent stakeholder management and communication skills \n\n Desirable certifications include TOGAF, CISSP, CBCP or equivalent. ...

Managed Services environments Strong understanding of cloud infrastructure, networking and cybersecurity Experience delivering within Agile environments Knowledge of frameworks such as ISO 22301, NIST, ITIL or similar Excellent stakeholder management and communication skills Desirable certifications include TOGAF, CISSP, CBCP or equivalent. What's on Offer Up to £115,000 basic ...

complex issues Understanding of service desk tooling, reporting, and ticketing systems Awareness of problem management, root cause analysis, and best practice service frameworks (e.g. ITIL) This role required 3 days a week in the office ...

wholesale broadband business Knowledge of OSS/BSS systems, ticketing tools, and service monitoring platforms Understanding of SLA management and service performance reporting ITIL, CCNA, or equivalent industry experience Experience supporting major incidents or working in a service operations/NOC-style environment ...

commercial skills Confidence engaging with senior stakeholders and decision-makers Self-motivated, results-driven, and highly accountable Knowledge of ITSM frameworks such as ITIL or SIAM Degree educated (business/management preferred) or equivalent experience This is a fantastic opportunity for a driven sales professional looking to maximise earnings through ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. \n A major … Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. \n Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. \n Deliver clear communication and exceptional customer service, supporting both technical and non-technical ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements. \n A major … Produce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use. \n Work within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence. \n Deliver clear communication and exceptional customer service, supporting both technical and non-technical ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements.\ NA major element … initiatives.\ NProduce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use.\ NWork within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence.\ NDeliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...

define, document, and implement scalable solutions using industry best practices, Microsoft security models, and modern automation approaches. The role supports both Agile and ITIL Continuous Service Improvement principles, ensuring that new workflows, processes, and service models are structured, resilient, and aligned to evolving business and security requirements.\ NA major element … initiatives.\ NProduce comprehensive technical documentation, including HLDs, LLDs, operational guides, runbooks, and service model documentation for internal and customer use.\ NWork within Agile and ITIL-aligned processes to drive continuous improvement, operational consistency, and service excellence.\ NDeliver clear communication and exceptional customer service, supporting both technical and non-technical stakeholders ...