1 to 25 of 41 Permanent ITIL Jobs in Berkshire

formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/ More ❯

work ethic and interpersonal astuteness The ability to work pragmatically Strong Computer Skills Pre-existing knowledge of using a Service Desk tool is advantageous ITIL knowledge is useful ITRS is an Equal Opportunity employer and Inclusion is part of our everyday life. We celebrate diversity and pride ourselves on providing More ❯

vs. risks and benefits for security-related projects. Awareness of industry trends and the ability to anticipate their impact. Knowledge of ISO20000, ISO27000, ISO9001, ITIL, Six Sigma. Desirable Technical Skills & Qualifications M365 Admin Centre, Microsoft Teams, and SharePoint Administration. Knowledge of tools and automation to drive efficiency and service quality. More ❯

and behavioral competencies. Carries out other tasks as directed by line manager. Knowledge, Experience & Skills Previously worked on an IT technical environment. Understanding of ITIL Practices 5+ Desktop, Networking, Server or application support experience. Excellent oral and written communication skills. Good numeracy skills. Ability to prioritize work under pressure and More ❯

communication, and problem-solving skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules More ❯

Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including IDS/IPS More ❯

Canvas, CMIS, or Sitecore. Experience working in large or regulated environments such as higher education, public sector, or finance. Professional certifications (e.g., Microsoft Certified, ITIL Foundation, BCS) or equivalent experience. More ❯

Experience working with stakeholders at various levels Vendor and resource management skills Strong time management, multi-tasking, and prioritization skills Familiarity with DevOps and ITIL practices What would be your key responsibilities? Manage business demands, including projects, incidents, and requests Handle escalations from the business Contribute to transformational programs from More ❯

solutions in secure environments Desirable: Secure infrastructure and cloud expertise Cyber security, DevSecOps, data analytics, or open-source technologies IT service management (ITSM/ITIL) Higher-level security clearance or willingness to obtain Excellent negotiation and bid leadership skills Together, as owners, let's turn meaningful insights into action. Life More ❯

Kubernetes). • Ability to troubleshoot networking, security, and system performance issues. • Strong collaboration and communication skills to work with cross-functional teams. • Experience in ITIL, Agile, or DevOps methodologies. Desirable Experience: • Environment management, infrastructure operations, or DevOps. • Hands-on experience with automation scripting. • Understanding of database management and cloud-native More ❯

work order to sales order/service order). Familiarity with integration tools and platforms. Strong knowledge of REST APIs, IDoc, BAPI. Experience with ITIL practices and service management frameworks. Exposure to Agile and DevOps environments. About us With over 20,000 employees across the globe, we work at the More ❯

solutions in secure environments Desirable: • Secure infrastructure and cloud expertise • Cyber security, DevSecOps, data analytics, or open-source technologies • IT service management (ITSM/ITIL) • Higher-level security clearance or willingness to obtain • Excellent negotiation and bid leadership skills #LI-SB2 Together, as owners, let's turn meaningful insights into More ❯

/MCSE/Azure certs) Experience supporting cloud-based infrastructure (Azure or AWS) Exposure to SCCM, Intune, or modern endpoint management tools Understanding of ITIL processes and change management ✨ Why Apply? Work with a collaborative, high-performing IT team Lead infrastructure initiatives that make an impact Flexible working environment Competitive More ❯

in a technical operations environment Good knowledge of ServiceNow Strong interpersonal and communication skills – presentation, written and verbal. Technical acumen in an operations environment ITIL preference Able to communicate and collaborate at senior levels Be part of the on call Team on a rota system Excel Proficient Key Responsibilities: Leadership More ❯

teams, acting as a senior point of reference for ITSM-related guidance and decision-making Deep expertise in ITSM frameworks and best practices, particularly ITIL 4 , with demonstrable application across service operations, service transition, and continual improvement. The other stuff we are looking for Skilled in building and presenting complex More ❯

teams, acting as a senior point of reference for ITSM-related guidance and decision-making Deep expertise in ITSM frameworks and best practices, particularly ITIL 4 , with demonstrable application across service operations, service transition, and continual improvement. The other stuff we are looking for Skilled in building and presenting complex More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

service reviews with stakeholders and liaising with customers and users to identify further opportunities for improvements. At this level, you’ll need experience of ITIL® service management process management, specifically Service Level Management, Supplier Management, Service Reporting, Change Management and Problem Management. Thanks to this background, you’ll be used More ❯

scripting for M365 and Exchange management. Good communication skills for working across teams and with vendors. Experience with large-scale enterprise deployments. Knowledge of ITIL practices. Familiarity with email archiving and DLP solutions. More ❯

Follow business continuity, disaster recovery, and security policies. Security Analyst Skills Required: 5+ years in IT support (desktop, networking, server, applications) Solid grasp of ITIL and general security technologies Strong communication and prioritization skills Experience with Microsoft, VMware, Cloud, WAN/LAN, and PC hardware Knowledge of firewall, AV, patching More ❯

communication, and problem-solving skills. Ability to work independently and as part of a team. Experience with SAP best practices and methodologies. Familiarity with ITIL or other IT service management frameworks. Strong knowledge of IT for IT processes and requirements. Strong functional skills in at least 2-3 SAP modules More ❯

Telco. Governance, prioritization, project management, and assurance expertise. Experience with both waterfall and agile methodologies. Familiarity with IT control frameworks and standards (e.g., COBIT, ITIL, CMMI, PRINCE). Proven experience with SDLC in digital space Mentor: Coach and support junior product team members, driving product excellence. Why Apply? Competitive Salary More ❯

mentoring and team development skills. Demonstrable experience delivering against KPIs and SLAs. Experience acting as an escalation point for major technical incidents. Understanding of ITIL framework; ITIL v3/v4 Foundation Certification preferred. Extensive experience with service desk and ITSM platforms (e.g., ConnectWise, Autotask, ServiceNow). Strong technical understanding of … . Excellent communication, stakeholder management and client-facing skills. Commercial awareness and ability to balance service excellence with operational efficiency. Recognised accreditations (MCPs, CompTIA, ITIL). Full UK driving license and willingness to travel between several sites. More ❯

team member or in a similar role, with strong focus on WIFI infrastructure and observability Industry knowledge and hands on experience of ServiceNow and ITIL process to understand Incidents, Requests, Problems & Change processes Hands on experience in troubleshooting complex wireless networks (standards, security, radio placement, etc). Cisco Meraki and More ❯

Microsoft/VMware/Cloud technologies. Firewalls, SIEM (e.g., Microsoft Sentinel ), and EDR tools. WAN/LAN and endpoint security (patch management, AV). ✅ ITIL familiarity and strong troubleshooting skills. ✅ Certifications : Working toward SC-200, AZ-500, CompTIA Security+ , or similar. Why Apply? Impact : Protect critical systems in a collaborative More ❯