1 to 25 of 53 Permanent ITIL Jobs in Berkshire

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux MDM (Avanti) PDR/JSPs knowledge Your benefits: 25 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up More ❯

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Desirable: Microsoft Windows 10 SharePoint Linux Please note: It's still worth applying even if you do not meet all the requirements above. We are passionate about investing in More ❯

Comfortable working closely with software support and delivery teams. Highly organised with strong documentation and communication skills. People-oriented and confident engaging with stakeholders at all levels. Preferred Qualifications ITIL certification (or willingness to obtain). Experience with Linux environments. Prior involvement in recruitment and team development. Exposure to IT managed services or similar environments. What's on Offer Salary More ❯

we're looking for: Strong IT support background with team leadership experience Knowledge of: Microsoft Server 2019, Windows 10 VMWare/Horizon Active Directory, Exchange Cisco/Juniper devices ITIL processes and service desk tools Desirable: SharePoint, Linux, MDM (Avanti), Trellix/Trend, SQL, SCOM Please note: Due to the nature of the work, candidates must be eligible for UK More ❯

Your Experience: Leadership experience with IT support and infrastructure knowledge, including: Virtualisation (VMWare/Horizon) Microsoft Server 2019 CISCO/Juniper network devices Trellix/Trend Active Directory Exchange ITIL Processes Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible benefits such More ❯

record of practical experience of formal project management and delivering successful IT system project outcomes end-to-end. Strong interpersonal and negotiating skills. Desirable knowledge of service management and ITIL principles. Highly desirable would be a high-level understanding of the following - Outlook, MS Teams, MS Project, MS Visio, MS Office (Word/Excel/PowerPoint) About us With over More ❯

delivering complex projects. Excellent collaboration and communication across technical and non-technical teams. Qualifications Degree or equivalent industry certification. Professional certification in security/identity (e.g. CREST, GIAC). ITIL Foundation certification. Incident response certification preferred. Technical Knowledge Proficient in SIEM, EDR, threat detection, and vulnerability management. Solid understanding of network security (firewalls, segmentation, IDS/IPS). Experience with More ❯

with VoIP platforms, preferably Gamma Experience with Apple device support Previous experience with Managed Service Platforms and RMM tools Desirable: Industry-recognised certifications such as MCSE, CCNP, HP ASE ITIL Foundation Certificate Experience with Cisco or HP networking infrastructure Knowledge of scripting (PowerShell, batch files, VBScripts) Understanding of Network Security technologies including IDS/IPS Experience with desktop imaging tools More ❯

stakeholders – e.g. CIO, Heads of Department, Service/Supplier Managers Internal Stakeholders •Support/Development consultants •Account Director[s] •Account/Programme Leadership Team •Project Managers Core Competencies (Essential): •ITIL V3/V4 foundation certification (Intermediate or higher desirable) •Experience with Oracle projects •5+ years’ experience in similar IT leadership role preferably in Oracle Fusion ERP/HCM/EPM More ❯

Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 F&O experience – finance module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and have demonstrated a commitment to service More ❯

of working in a busy environment, to targets, to SLA’s and within timescales. D365 F&O experience – finance and/or SCM module knowledge. Previous Service Management experience (ITIL preferable). Excellent customer service skills and exceptional telephone manner. You will need to be a team player with a calm and friendly personality and have demonstrated a commitment to More ❯

IT Service Desk Engineer (1st Line) Full-time Company Profile An exciting, forward-thinking and innovative provider of complete, bespoke, managed IT, communication and network security solutions for businesses of all sizes for over 10 years. Now hiring for multiple More ❯

issues. Excellent communication and stakeholder management skills. Preferred Certifications: VMware Certified Professional (VCP) Cisco Certified Network Professional (CCNP)/Cisco Certified Design Associate (CCDA) AWS/Azure Architect Certification ITIL Foundation/TOGAF (preferred but not mandatory More ❯

escalations and create knowledge resources. Automate and streamline service requests and remediation processes. Manage and optimise Azure, Microsoft 365, Exchange, Intune, and virtualised environments. Support service transitions, documentation, and ITIL processes (Change, Incident, Problem Management). Participate in on-call weekend rota and lead technical projects. Technical Skills: Essential: Azure, Microsoft 365, Exchange, Intune, Windows 11, server infrastructure, networking. Desirable … PowerShell, SQL Server, SSRS, Hyper-V, ITIL, CoLo environments. Professional Attributes: Strong problem-solving, detail-oriented, team player. Passionate about service quality and continuous improvement. Certifications (Required/Recommended): Microsoft AZ-104, MS-900, MD-102, MS-220, SC-300. Desirable: PL-900, ITIL Foundation, CCNA/CCENT. On Offer: 33 days holiday (increasing annually), annual pay reviews, bonus scheme More ❯

MS stack - Windows OS, Windows Server, Active Directory, Exchange, VM-Ware Technical knowledge of network devices Cisco and/or Juniper Knowledge of Linux is desirable Company will sponsor ITIL certs from day 1 however if already achieved is highly desirable As the role will be managing support teams in the UK defence sector SC is required to start O.K. More ❯

methodologies (e.g., Agile, PRINCE2, PMI). Excellent stakeholder communication and vendor management skills. Ability to manage multiple projects simultaneously in a fast-paced environment. Relevant certifications (e.g., PMP, PRINCE2, ITIL, or Agile/Scrum) preferred. Bachelor’s degree in Computer Science, IT, Engineering, or a related field. What you'll get in return: Training and development through our Imperial London More ❯

servers, (Azure) Active Directory, Microsoft Intune and a basic understanding of network switches and routing. A valid driving license is essential. While not necessary, qualifications in Server Virtualisation, Microsoft, ITIL Foundation, and Cisco would be highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and networking systems to minimise service … servers, (Azure) Active Directory, Microsoft Intune and a basic understanding of network switches and routing. A valid driving license is essential. While not necessary, qualifications in Server Virtualisation, Microsoft, ITIL Foundation, and Cisco would be highly desirable. The ideal candidate will be able to write clear documentation and have the ability to maintain server and networking systems to minimise service More ❯

end to end programme process including the use of ServiceNow Integrated Risk Management module to support integrated IT risk Management processes. An understanding of the principals around CMMI, COBIT, ITIL, PMI, Prince2, ISO27001, SOC2. Cybersecurity or IT Risk Management experience which should include either control testing or compliance assessment experience. A strong understanding of system development life cycles approaches and … concepts (CMMI knowledge an asset). Understand IT Operations and Service Management with strong understanding of ITIL framework or MOF (ITIL or equivalent certification an asset). Diplomatic and persuasive with an ability to handle difficult conversations and confidently manage senior stakeholders such as CIOs and CEOs. Experience developing a control library and automating into ServiceNow IRM. Detailed knowledge of More ❯

end-to-end, with measurable impact. Excellent interpersonal, communication, and negotiation skills. Comfortable managing your own workload and supporting team delivery under pressure. Familiarity with service management frameworks and ITIL principles (desirable). Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint. OUR CULTURE AND VALUES Our culture and values align with our mission to More ❯

or major, and escalated incidents, reducing service outage time for the customer. Deployment, configuration, and maintenance of power systems (IBM AIX & IBMi) according to best practices and standards Ensuring ITIL/Agile procedures are followed, e.g., Incident Management and Change Management processes. Collaboration with other team members or other teams to develop, improve automation strategies and deployment processes. Knowledge sharing … with customers/suppliers Ability to troubleshoot, research and diagnose root cause for incidents or problems, taking ownership where necessary. Excellent communication skills (both verbal and written) Understanding of ITIL/Agile Service Management fundamentals, including change control processes and the impact of technical changes on a production environment. Knowledge of IT process tools such as Service-Now would be More ❯

communication, and interpersonal skills. Familiar with ITSM (especially Salesforce), SLAs, and reporting. Knowledgeable in high-voltage substations (33kV400kV) and telecom networks. Holds relevant technical and industry-standard qualifications, including ITIL and vendor-accredited certifications. Whats in it for you? We offer a range of benefits designed to support your life in and out of work, some of which include. Matched More ❯

languages such as PERL, JavaScript, Python, and Shell l Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required Thorough working knowledge in IT Operations Management or IT Service Management is critical Certifications/Education: ServiceNow Certified More ❯

Proven leadership in delivering high-quality technical services Other Commitment to ongoing training and development Willing to travel between sites if needed Desirable Criteria Experience managing Microsoft 365 services ITIL certification or similar Incident response training (e.g., CREST, GIAC) Knowledge of public cloud (Azure, Oracle Cloud) Experience in 24/7 operations Familiarity with AHV Hypervisor Experience working with teams More ❯

manage multiple priorities. Proficiency in CRM software (e.g., Salesforce, HubSpot). Self-motivated with a problem-solving attitude. Preferred Qualifications: Familiarity with ServiceNow, Oracle or SAP Familiarity with ITSM, ITIL methodologies or stong DevOps, Automation experience Familiarity with sales methodologies such as MEDDIC. Ability to work independently and collaboratively in a fast-paced environment. What We Offer: Competitive salary and More ❯

knowledge of the MS office suite EDUCATION, QUALIFICATIONS, AND CERTIFICATIONS Degree in business, science (or other relevant area), or equivalent relevant experience with a demonstrable commitment to self-development ITIL v4 foundation certification Financial background Optional : Synergy, CMM/CMMI, PMP or PgMP or Prince2 or MSP, Six Sigma or agile certifications EXPERIENCE Minimum of 5 years of client facing More ❯