1 of 1 Permanent Knowledge Management Jobs in Berkshire

plans to drive business performance - and we'll celebrate the results with you along the way. About the role Own and evolve the global knowledge management strategy for HR Shared Services. Ensure content is structured, accessible in a global platform, and continuously updated across geographies and service lines … to drive operational excellence and scalability. Your responsibilities Define and lead the global knowledge management strategy for HR People Services and support other processes within the Global Business Services (i.e. Finance, Supply Chain, procurement, etc.) Develop, improve and maintain a global framework for SOPs, process documentation, FAQs, and … internal knowledge bases. Oversee taxonomy, templates, and content structure across systems (e.g., Confluence, EDCM, SharePoint). Establish governance models with content owners across 5 locations and service lines. Ensure consistent updates, version control, content creation and lifecycle management. Promote adoption of KM best practices through training, change management More ❯