training documentation. Ability to analyze complex business processes and provide solutions that drive operational efficiency and customer satisfaction. Preferred Experience for Genesys Senior Business Analyst Certifications such as CBAP, PMI-PBA, or Agile Scrum Master/Product Owner. Exposure to API integrations and middleware platforms. Experience in working with Contact center Agent Automation channels, (Virtual Agents, Agent Assist, IVR Agent More ❯
case development for risk mitigation. Confident in facilitating meetings at all organizational levels. Professional Qualifications/Certifications (beneficial) Operational/Enterprise Risk Management Business Analysis ProjectManagement (e.g., PRINCE2, PMI, APM) Cyber Management (e.g., CISM More ❯
Cippenham, Berkshire, United Kingdom Hybrid / WFH Options
Layka Recruitment
HR Director/Finance Director level) Be a self starter Strong Interpersonal skills Analytical Skills (CRM Software) Strong team member Pension 25 Days holiday Life Insurance 4 x salary PMI Cash Plan Bonus Scheme OTE 15K (estimate) but uncapped An awesome opportunity to join a company that has thrived in the last 15 years and is continuing on an amazing More ❯
slough, south east england, united kingdom Hybrid / WFH Options
Frive
Pension Bonus (paid out twice a year) 50% Discount off our amazing food Hybrid working pattern (2 days in our Canary Wharf office) Enhanced mat/pat leave Vitality PMI Mintago Financial Wellbeing Platform – includes workplace mental health support via MIND, Free Financial Service Advice and LOTS more What's next? If you are interested in learning more about the More ❯
tool. • Excellent working knowledge of MS Office tools including Word, Power Point and Excel. Nice to have • BA/BS degree in computer science, telecommunication, electrical engineer or equivalent • PMI Certification • Good understanding of SQL • Five or more years’ experience working within the telecommunications industry. • Good understanding of telecoms network testing and post processing tools. More ❯
About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. More ❯
