Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities Cover early shift routines, including on-site checks and monitoring activities. Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting … network infrastructure. Experience within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience More ❯
and support the customers network infrastructure. Representing ROC on-site, you will deliver high-quality service while upholding professionalism and discretion at all times. Key Responsibilities . Use network monitoring tools to detect and flag potential incidents. Maintain ITSM systems with accurate work notes detailing progress and actions. Provide 1st and 2nd line troubleshooting support, escalating when necessary. Perform … network infrastructure. Experience within enterprise or managed service environments (e.g., NOC or service desk). Proven ability to handle high-impact incidents and interface with senior engineers. Familiarity with monitoring and event management tools. Solid troubleshooting experience (network and/or server). Ability to assess outages and identify likely root causes. Competent PC and technical documentation skills. Experience More ❯
maintain production-grade data pipelines using Databricks (Python, PySpark, Delta Live Tables, Unity Catalog) to serve downstream analytics and reporting. - Optimise data architecture for performance, scalability, and reliability, proactively monitoring data health and troubleshooting pipeline issues. - Mentor junior engineers and foster a knowledge-sharing culture through documentation, pairing, and architectural guidance. - Collaborate with analysts, product teams, and business stakeholders More ❯
Bracknell, Berkshire, United Kingdom Hybrid / WFH Options
John Lewis Partnership
collaboratively, these services ensure that customers can shop with us efficiently, safely and securely, every single day.Our Threat Defence team is at the forefront of our cyber resilience, proactively monitoring threats, identifying vulnerabilities, and engineering robust security defences.As we expand our Security Engineering service, you'll be instrumental in developing cutting-edge capabilities and empowering our Security Operations Centre More ❯
