15 of 15 Permanent Service Delivery Jobs in Berkshire

Service Delivery Manager - Bracknell (Hybrid) - MSP - £43k-£47k Do you thrive in leadership roles and want to join a growing MSP that truly invests in its people? Due to continued expansion, a dynamic Managed Services Provider based in Bracknell is looking for an IT Service Delivery Manager to lead their 7-person service desk team . Supporting over 60 clients , this MSP prides itself on a collaborative culture, excellent customer service, and strong technical delivery. You'll step into a key leadership role where your experience in service management, people development ...

have full UK working rights. Job purpose: To manage the IT Software Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve the service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Software Delivery - Delivery of projects and application updates from identified application vendors in line with agreed delivery and release requirements. Applications Service - Delivery ...

have full UK working rights. Job purpose: To manage the IT Software Applications of my client and ensure a robust, reliable and secure service is developed and maintained. To provide data management support, change and improvement of identified applications and services as required. To manage and improve the service management framework for identified applications and associated software vendors. To facilitate rapid resolution of application incidents. Key Performance Measures: Software Delivery - Delivery of projects and application updates from identified application vendors in line with agreed delivery and release requirements. Applications Service - Delivery ...

Centre environment management, desktop, server,storage and backup systems, access and security systems, and ActiveDirectory infrastructure. The role will require close liaison with DigitalServices Service Delivery teams to ensure the Trusts published servicelevel agreements are met. The post holder must be self-directed and able to work autonomouslywith … partysuppliers, short-term contractors and Trust staff as necessary. The postholder should have exposure to PRINCE2 project management and have astrong understanding of ITIL service management methodologiesThe post holder will be expected to assist the Server Engineers andServer Specialist in designing, developing and implementing complextechnical solutions. The post holder ...

Lead to oversee the day-to-day operations of their support team. The role involves managing a small team of ERP specialists, ensuring smooth delivery, timely resolution of incidents, and ongoing process improvement. As the escalation point for complex Business Central issues, the Support Lead will also engage with … manage team schedules to ensure coverage during business hours and on-call periods Foster a collaborative, positive team culture focused on engagement and customer service excellence Prioritise and allocate incidents and service requests according to urgency, impact, and SLAs Monitor incident progress to ensure timely resolution and sustainable ...

Team Lead to join their team. This is a fantastic opportunity for an experienced project professional to lead a busy PMO, oversee the delivery of engineering projects, and drive best practice in project governance, reporting, and resource management. As PMO Team Lead, you’ll manage and mentor a team … project managers and coordinators while working closely with the Director of Service Delivery to ensure successful outcomes across multiple projects. This role is key to maintaining high-quality delivery standards and supporting continuous improvement across the organization. What you’ll be doing: Leading and developing ...

occupier expectations. The position requires a strong balance of technical expertise, stakeholder engagement and commercial awareness, working closely with on-site teams, external service partners and central technical support functions. A key element of the role is driving operational excellence while supporting longer-term objectives around sustainability, asset performance … security arrangements are in place, tested and effective Support incident response, including out-of-hours escalation where required Contractor & Supplier Management Manage performance of service partners against agreed SLAs and KPIs Build strong working relationships with contractors to promote quality, accountability and a one-team approach Support procurement activity ...

designed to be more than just places to work - they are collaborative communities where businesses connect, grow, and succeed. With a strong reputation for service quality, operational excellence, and community-led environments, the organisation continues to invest in its people, spaces, and customer experience. The Opportunity As Centre Experience … opportunities across all non-office products Customer Experience & Operations Ensuring the smooth, professional day-to-day operation of the centre Maintaining exceptional standards of service, presentation, and hospitality Acting as the senior escalation point for customer issues Overseeing seamless onboarding, move-ins, and customer transitions Continuously improving processes, efficiency ...

senior site leadership with hands on commercial ownership, ensuring agreed budgets and KPIs are exceeded through customer advocacy, community engagement, and high-quality operational delivery Hours: 40 hours per week, Monday toFriday - 8:30am to 5:30pm (occasional work out of normal business hours) Your main duties … forecasting, and performance reporting as required. Operations & Customer Experience Ensure the smooth day-to-day operation of the centre. Maintain the highest standards of service, presentation, and customer experience at all times. Take responsibility for customers following handover from the Commercial Sales Executive., managing operational needs such as build ...

exceptional client service. They are looking for an experienced Sales development Manager to lead their FM team, drive performance, and help grow our service offering. Values driven: This is a value driven business and successful candidates should be able to demonstrate the following values: Getting stuff done Going … finance teams to develop competitive, compliant, and profitable bids Analyse tender requirements and produce compelling commercial and technical responses Costing & Commercial Management: Accurately estimate service delivery costs for hard and soft FM contracts Prepare pricing models for contracted revenue, ensuring margin targets are achieved Understand risk, mobilisation costs ...

customers. The role combines deep technical expertise with consultancy-level customer engagement, mentoring of support teams, and close collaboration with developers, vendors, and internal delivery teams. 3rd Line Business Central Support Consultant Key Responsibilities: Act as the highest escalation point for complex and critical Business Central incidents Lead advanced … technical solutions aligned with best practice, internal standards, and security policies Collaborate closely with development teams to clarify requirements, review solutions, and ensure quality delivery Engage with third-party vendors during complex escalations and manage technical communication through to resolution Drive continuous improvement initiatives across systems, processes, and service ...

offer great opportunities for growth, development and career progression. After all, its our employees that enable us to offer first class service and create an electric atmosphere, all within an industry we love. About the role We are looking for an Operational IT Manager to join our IT team. … with all aspects of IT Systems in an operational environment, planning, delivering race day and event operations, operational matters, end user support, process documentation, service desk & asset management & Engineer team rota. The successful candidate will also provide operational management support to the Head of IT, acting as deputy when ...

Planner/Network Rollout Coordinator 💷 £50,000 – £60,000 + Package We’re working with a specialist organisation delivering tailor-made Metering as a Service (MaaS) solution, supporting rapid investment in smart infrastructure and sustainability. This is a fantastic opportunity for an experienced deployment planner/coordinator who understands … stakeholder management – without sitting in a traditional programme management role. The Opportunity You’ll play a key role in the design, planning, and delivery of smart meter deployment programmes , helping to roll out sustainable smart monitoring solutions across the South of England. Working closely with internal programme teams, clients ...

like you to have experience in some of the following: Hands-on expertise in calibrating and setting up machine tools, machine tool maintenance and service delivery with a knack for disassembling and reassembling complex precision mechanical systems Confident building and refining PLC ladder logic programs, always with safety … annual salary). Discounts - access to savings on a wide range of everyday spending. Special Leave Policy including paid time off for volunteering, public service (including reserve forces) and caring. The 'Working at AWE' page on our website is where you can find full details in the 'AWE Benefits ...

ambitious expansion across the South, and with that growth comes the need for a commercially minded leader to shape and deliver a brand-new service line. This firm is known for its modern culture, supportive senior leadership, and genuine investment in people. You'll be joining a collaborative environment … where innovation, operational excellence and digital transformation sit right at the heart of their strategy. Your new role As Senior Business Service & System Manager, you'll take ownership of designing and implementing an efficient, scalable service model that supports a high-volume digital reporting function.This is a strategic ...