1 to 25 of 64 Permanent Service Delivery Jobs in Berkshire

Head of Service Delivery London/Hybrid - 2 days a week in the office This role is a fixed term role, covering a period of maternity leave . The role is expected to last with 15 16 Months with the hand over period Position Overview The Head … Service Delivery is responsible for managing and overseeing the delivery of IT services to customers across multiple regions or countries. This role involves ensuring consistent service quality, customer satisfaction, and adherence to service level agreements (SLAs) on a global scale. The Head of Service ...

Oracle Service Delivery Manager(SC Cleared) Maidenhead, United Kingdom | Posted on 17/08/2026 VE3 is a technology and business consultancyfocused on delivering end-to-end technology solutions and products. We havesuccessfully serviced enterprises across multiple markets, including the publicand private sectors. Our services span … efficiency. Ourcommitment to quality is adopted throughout the organization and sets thefoundation for delivering our full suite of capabilities. Job Description Job Title : Oracle Service Delivery Manager (SC Cleared) Location : UK (Remote/Hybrid) Position Type : Full-time Experience Level : 5+ years Security Clearance : SC Cleared The work ...

This is a pivotal role requiring a senior technical professional who will drive the integration of sophisticated building technologies into every aspect of operational delivery while serving as the primary engineering authority for all service delivery matters. You will strategically manage shift teams, establish collaborative partnerships with … strategic roadmap for technology adoption, system upgrades, and capability development across the engineering function. Define key performance indicators and engineering metrics that demonstrate value delivery and operational excellence. Tactical Team Management Strategically manage and oversee shift teams including shift leaders, technicians, and day engineers to ensure consistent service ...

over the coming years. You will play a crucial part in Cingularity’s development, ensuring projects are delivered on time while actively involved in service delivery, logistics, procurement, pricing, and resource management. You will aid company growth and utilise your knowledge to shape workflows and processes. Key Responsibilities … Project Management and Service Delivery Manage Service Delivery of customer solutions, including engagement with suppliers, ensuring deadlines are met for upcoming events, and permanently deploying solutions. Coordinate the delivery of Telecommunication connectivity from order to handoff. Coordinate logistics for upcoming events. Coordinate quotations and ordering. ...

Role Overview An Amazing Career Opportunity for a Senior Program Manager, Strategic Service Programs! Location: Reading, UK. Job ID: 49356. The Senior Program Manager, Strategic Service Programs, will play a critical role in leading strategic customer, business, and transformation programs focused in EMEA while supporting global services transformation … lead complex customer‐facing programs and internal initiatives ranging from multi-year programs to shorter-term strategic projects, while helping evolve HID’s growing service portfolio, recurring revenue offerings, operational processes, and service delivery capabilities. The Senior Program Manager, Strategic Service Programs, must manage multiple concurrent ...

efficient and aligned with business needs. Reporting to the Head of Technology, you will lead day-to-day IT operations, oversee technical support, manage service partners and drive continuous improvement across the IT environment. The role You will take ownership of IT service delivery and operational performance … ensuring systems remain stable, secure and available while delivering a high level of service to users across the organisation. Key responsibilities will include: * Leading the day-to-day operation of IT infrastructure, systems, networks and end-user services * Managing and developing technical support capabilities * Ensuring IT services meet agreed ...

account in the UK To support KAM organization with product and solution expertise on different levels in pre-sales, design, and delivery of customer projects. Position Ericsson as a thought and technology leader. Secure that customer feedback is shared with EMEA and BU Networks organization. This role is critical … delivering exceptional customer outcomes, and providing technical leadership in presales engagements. The ideal candidate will have strong experience in both technical presales and services delivery, with a focus on NMS strategies that drive measurable value for Ericsson customers. This role will act as the techno-commercial leader ...

About the Role We are seeking a visionary and highly technical Network Service Delivery Engineer to help with the design, evolution, and governance of NESO' network infrastructure. While our Network Engineers focus on implementation and operations, this role will help define the blueprint they build from. You will … Internet Edge, Cloud Networking and Network Security architectures. Deep understanding of network segmentation, Zero Trust architectures, Software Defined Networking (SDN), micro‐segmentation, and secure service access solutions. Experience designing highly resilient network architectures across multiple data centres, cloud platforms, and critical national infrastructure environments. Experience designing resilient internet connectivity ...

Humankind Global Recruitment is looking for a Head of Service Delivery in London on a hybrid basis. This fixed-term maternity cover will oversee IT service delivery across regions, ensure SLA adherence and strong client satisfaction while guiding a cross-functional team. You will establish service ...

Cleared) Exp- 5+ Years Location- UK Role Purpose: The Project Manager is responsible for the successful planning, execution, and oversight of a complex digital service delivery programme. This role ensures that strategic goals, delivery milestones, and stakeholder expectations are met through robust governance, effective risk management … strong collaboration with delivery and product teams. Requirements Key Responsibilities: Lead the end-to-end management of a multi-phase digital service programme, from inception through to final delivery and transition. Establish appropriate governance frameworks to monitor performance, outcomes, and conformance to policy or regulatory standards. Chair ...

pride in building long-term relationships with our clients and teams across Europe. The Role: Please note this is a 12 month FTC The Service Delivery Leadis responsible forassistingthe Key Account Manager by managing the day-to-day aspects of key client accounts. This role ensures smooth operations … operational point of contact, providing expert guidance and support to customers Oversee day-to-day account operations to ensure seamless service and product delivery Collaborate closely with Planning, Commercial, and cross-functional teams to meet client requirements Proactively manage and resolve operational issues tominimizedisruption andmaintaincustomer satisfaction Coordinate ...

Service Delivery Engineer We’re looking for a skilled and proactive Service Delivery Engineer to join our Managed Services team. This is a senior technical role where you’ll take ownership of service performance, reliability, and continuous improvement across customer environments. … customers, internal teams, and stakeholders to deliver high-quality managed services that exceed expectations. This role blends deep technical expertise with strong communication and service management skills. What You’ll Be Doing Proactively monitor and optimise customer platforms to ensure performance, availability, and capacity targets ...

Maidenhead seeks an Oracle Service Delivery Manager (SC Cleared) to own day-to-day delivery of a major Oracle Cloud service. You will ensure live operations health, drive change discipline, and align business with technical teams running the system. You will work with Oracle Fusion functional consultants ...

About the Role NESO seeks a visionary Network Security Service Delivery Engineer to lead the strategic design and evolution of our network security infrastructure. This role is responsible for setting the direction and defining the architectural blueprints that underpin NESO’s secure, scalable, and resilient energy system. … security observability platforms across enterprise and cloud environments. Experience defining meaningful security metrics, KPIs, KRIs and executive reporting that provide visibility of security posture, service performance, compliance, risk exposure, and operational resilience. Ability to govern enterprise‐wide reporting frameworks for: Firewall policy compliance, Security incidents, Threat activity, Rule recertification ...

designs, customizations, workflows, and integrations. Mentor junior architects and development teams on platform best practices. Drive technical innovation and continuous platform improvement. ServiceNow Implementation & Delivery Lead the technical delivery of ServiceNow projects and enhancements. Collaborate with business stakeholders to translate requirements into scalable solutions. Ensure successful deployment … ServiceNow applications and platform upgrades. Participate in effort estimation, release planning, and technical risk assessments. Support Agile and DevOps delivery methodologies. Integration & Automation Design and oversee integrations between ServiceNow and enterprise systems. Implement solutions using IntegrationHub, REST/SOAPl APIs, MID Servers, and third-party integration tools. Enable workflow ...

create a legal operations capability from the ground up, with strong executive sponsorship and significant scope to shape strategy, technology adoption, AI implementation, service delivery and operational excellence across a global legal, compliance and governance function. The opportunity You will: Develop and deliver the legal operations strategy … roadmap Design and optimise legal service delivery models across multiple jurisdictions Lead legal technology and AI transformation initiatives Drive process improvement, automation and operational efficiency Build data, reporting and KPI frameworks to demonstrate value and performance Manage legal spend, external counsel programmes and vendor relationships Lead change management ...

will act as the key point of accountability for GWO (Global Workplace Operations) services and solutions from the client’s perspective at all delivery stages as well as act as the internal Client to the GWO Delivery team, the point of escalation and representation for the regional client … team. You’ll Also Be Responsible For The Following Leading the day-to-day delivery of Workplace and Facilities Management services across the site portfolio. Providing leadership and direction to on-site teams and service partners, promoting accountability, collaboration and high performance. Building strong relationships with client stakeholders ...

global reach, RWS provides technology and services to over 7,500 end users worldwide. Our core functions encompass Enterprise & Technical Architecture, Network & Voice, Infrastructure, Service Delivery, Service Operations, Data & Analytics, Security & Quality Compliance, Transformation, Application Development, and Enterprise Platforms. Key Responsibilities Job Overview Architecture and technical strategy … reusable abstractions, SDKs, and services for model integration, prompt management, experimentation, and deployment that establish organization‐wide patterns and reduce duplicated effort. Research and delivery excellence Help define the evaluation strategy and methodology for AI capabilities across the company – automated metrics, human‐in‐the‐loop workflows, test set management ...

Management (TAM) Transformation & Services business in Airport BU, establishing a new team in a key strategic growth area and owning the end-to-end service model across TAM adoption, operating model transformation and data services to enable airports to realise measurable value from TAM, as one side … commercial models that accelerate TAM adoption and services growth. Work with GEOs and Airport BU teams to convert strategic opportunities into contracted services. Service Delivery & Customer Value Realisation Lead delivery of TAM transformation, AI-enabled use cases and managed data services to agreed quality, performance and commercial ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … driving operational transformation through the adoption of AI, automation, data, and integration capabilities. This role serves as the global advocate for AI-enabled delivery, leading the strategy, execution, and cultural adoption of automation and data-led decision-making across PSG. Success in this role is defined by accelerating delivery ...

supply chain efficiency across our healthcare services operations. You will play a pivotal role in enhancing the end-to-end customer journey, ensuring service excellence, supporting business growth, and delivering innovative solutions that positively impact patients, healthcare professionals, and customers throughout the UK. What You'll Do As Head … increase efficiency, eliminate waste, and optimise performance. Collaborate with Supply Chain, Commercial, Finance, and Operations teams to improve forecasting, inventory management, demand planning, and service delivery. Lead Customer Service and Digital Health Solutions teams, ensuring outstanding customer experiences and operational performance. Develop and implement strategies that support business ...

partners around the world. With record financial performance for more than 16 years, we lead the industry in innovation investment. Every day, logistics service providers, manufacturers, retailers, distributors, and other logistics‐intensive businesses of all sizes rely on our scale, stability, and comprehensive solution footprint to move what … supply chain and freight management software. Your mission is to build a high‐performing, technically capable and resilient support operation that delivers consistently strong service, resolves complex customer issues effectively, and evolves to meet the changing needs of our customers and business. Outcomes — What Success Looks Like Deliver strong ...

internal systems and play a key role as they scale The Role We are looking for a Director of IT with a Delivery focus to lead the delivery of a growing internal transformation portfolio. This is a role for someone who can turn business priorities into successfully delivered … change across business systems, integrations, automation, data flows and technology enabled process improvement. This is first and foremost a transformation and delivery role. The successful candidate will also carry overall responsibility for the internal IT function, accountable for its reliability, security, resilience and effectiveness, while delegating routine operational activity ...

profitability and give more customers an amazing experience. Want to be part of it? Role Purpose The Head of Legal is a management and delivery role responsible for the day-to-day running of the legal function. The role sits between the General Counsel and the wider legal team … role, which retains strategic legal oversight, board-level risk management and executive advisory responsibilities. The successful candidate will bring order, discipline and a clear service model to a function that currently lacks a dedicated management layer, and will act as the first point of escalation for the team ...

Your Mission Take the reins of my clients 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What Youll Do Inspire … Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...