25 of 25 DemandTrendPermanent ServiceNow Jobs in Berkshire

process. We want you to find your spark. Because that’s what drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 10+ Years As a ServiceNow Technical Architect, you'll be a pivotal leader, responsible for designing and guiding the implementation of robust and scalable ServiceNow solutions. You'll work closely with clients and development teams … to translate complex business requirements into technical architectures that drive efficiency and innovation across the platform. Key Responsibilities Architectural Leadership: Lead the design and architecture of complex ServiceNow solutions, ensuring alignment with enterprise architecture standards, best practices, and client business objectives. This includes high-level and low-level technical design. Platform Strategy & Roadmapping: Develop and articulate ServiceNow platform strategies and … governance to ensure solution integrity. Requirement Analysis & Solution Design: Collaborate with business stakeholders to gather and analyze complex requirements, translating them into comprehensive technical designs and architectural blueprints for ServiceNow implementations. Cross-Module Expertise: Possess deep technical knowledge and architectural experience across a broad range of ServiceNow modules, including but not limited to: Integrated Risk Management (IRM): Policy Management, Compliance More ❯

ServiceNow Project Manager Job Summary: We are seeking an experienced ServiceNow Project Manager to lead the end-to-end delivery of ServiceNow implementations and enhancements. You will be responsible for managing project scope, timelines, budgets, and stakeholder communication, ensuring alignment with business objectives and IT best practices. Key Responsibilities: Manage ServiceNow projects from initiation through to delivery, including planning, execution … developers, architects, and business stakeholders. Ensure projects are delivered on time, within scope and budget. Track and report progress, risks, and issues to senior leadership. Drive continuous improvement in ServiceNow processes and delivery methodologies. Ensure adherence to ServiceNow governance and change management protocols. Requirements: Proven experience managing ServiceNow projects across modules (ITSM, HRSD, ITOM, etc.). Strong understanding of ServiceNow … platform capabilities and limitations. ServirceNow Project Management experience Excellent stakeholder management and communication skills. Experience with Agile or Waterfall delivery methodologies. ServiceNow certifications (e.g., Project Portfolio Management, ITSM) are desirable. PMP, PRINCE2, or equivalent project management certification is a plus. More ❯

ServiceNow Developer Location: UK-Based Hybrid Working Team: Digital Customer Experience Practice Type: Full-Time Salary: 60,000 - 70,000 + Pension, Private Healthcare, Unlimited Training Budget Join Our Digital Transformation Journey We're on the lookout for a talented ServiceNow Developer with 2+ years of hands-on experience to become a vital part of our dynamic and fast-growing … Digital Customer Experience team. You'll help deliver cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for … Centric Design Design intuitive, responsive UIs using Next Experience UI, UI Builder, and Service Portal Craft self-service portals and dashboards that enhance usability and engagement Systems Integration Integrate ServiceNow with external platforms (e.g., HR, CRM, eCommerce) using REST/SOAP APIs Ensure seamless data flow and platform consistency Experience-Driven Outcomes Enhance user journeys and productivity through real-time More ❯

ServiceNow Developer Location: UK-Based | Hybrid Working Team: Digital Customer Experience Practice Type: Full-Time Salary: £60,000 - £70,000 + Pension, Private Healthcare, Unlimited Training Budget Join Our Digital Transformation Journey We're on the lookout for a talented ServiceNow Developer with 2+ years of hands-on experience to become a vital part of our dynamic and fast-growing … Digital Customer Experience team. You'll help deliver cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for … Centric Design Design intuitive, responsive UIs using Next Experience UI, UI Builder, and Service Portal Craft self-service portals and dashboards that enhance usability and engagement Systems Integration Integrate ServiceNow with external platforms (e.g., HR, CRM, eCommerce) using REST/SOAP APIs Ensure seamless data flow and platform consistency Experience-Driven Outcomes Enhance user journeys and productivity through real-time More ❯

enterprise application support or IT operations within a law firm Bachelor’s degree in Information Systems, Computer Science, or related field (or equivalent experience) Experience with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patch management, and vulnerability remediation processes Familiarity with ITIL practices (Incident, Problem, Change, and Configuration Management) Exposure to application performance tuning, cloud platforms More ❯

desk-side support across a broad range of applications and hardware, including Microsoft 365, Teams, Zoom, iManage, Elite 3E, IntApp, BigHand, and mobile technologies. Logging and managing tickets through ServiceNow and ensuring accurate documentation. Taking ownership of issues through to resolution, escalating where necessary, and always keeping users updated. Supporting audio and video conferencing setups. Contributing to knowledge base articles More ❯

support scalability and performance tuning Ideal Candidate Profile: 3+ years of experience in enterprise application support or IT operations Strong troubleshooting and analytical skills Familiarity with ITSM platforms (e.g., ServiceNow) and monitoring tools Understanding of access management, patching, and vulnerability remediation Exposure to ITIL practices and professional services environments Experience with documentation tools and scripting (e.g., PowerShell, Python) Relevant certifications More ❯

healthcare professionals under time pressure Hands-on experience with: SQL/databases Windows operating systems Application Support Remote Access Tools Familiarity with ticketing systems any platform (e.g. Jira, Zendesk, ServiceNow) Must be highly fluent in English , both spoken and written Must be able to drive the office is not accessible by public transport Must live within 45 minutes of Gerrards More ❯

We are seeking a skilled and forward-thinking ServiceNow professional to join our client's digital services team. In this role, you will be responsible for designing, configuring, and optimizing the ServiceNow platform to support enterprise-wide process automation, service delivery, and digital transformation initiatives. This opportunity offers the chance to work across multiple business domains, delivering innovative platform solutions … enabling smarter workflows, and ensuring long-term platform scalability and performance. Summary of Responsibilities ServiceNow Development: Design, build, and maintain modules, configurations, and custom scripts. Process Optimization: Enhance ITSM processes (Incident, Request, Problem, Change) using best practices. User Experience: Improve self-service capabilities through portals and virtual assistants. Integrations: Develop and manage connections with third-party systems via APIs and … re Looking For Degree in Computer Science, Information Systems, or a related discipline—or equivalent experience in an enterprise IT environment. 5+ years of experience designing, building, and maintaining ServiceNow solutions. Proficiency in IT Service Management (ITSM), discovery tooling, and system integration. Experience working with employee-facing interfaces and centralized service portals. Solid background in JavaScript, Flow Designer, and advanced More ❯

data transformation project. The aim is to transition the business from its current landscape of bespoke, custom-built systems to more modern, streamlined solutions - such as the implementation of ServiceNow and a new Snowflake data warehouse. Due to the technical nature of the role, a strong understanding of data structures and data modelling is key, and hands-on skills in More ❯

One of our clients are seeking for ServiceNow Developers for a permanent position in London, United Kingdom. Sponsorship is not provided, please apply if you're a UK/EU Citizen or have right to work in the UK. Qualifications: 5+ years of software development experience 4+ years experience working on ServiceNow Platform Hands on experience in ITOM or CMP … language. Must be adaptable to work in a varied, fast paced exciting, ever changing environment Ability to work on multiple assignments. Strong core knowledge of ITIL processes. Additional Experience: ServiceNow Implementation Specialist Certification MUST ServiceNow Implementation Specialist – Cloud Management – THIS IS A BIG PLUS. Knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features Integration (interfacing) of enterprise … software systems with ServiceNow Experience with the development and presentation of custom ServiceNow applications If you fit the above profile, we'd love to hear from you. Please apply with an updated CV. More ❯

Python, Bash or Shell Understanding of MySQL or Oracle Strong communication skills and a solutions-driven mindset Nice to have: Experience supporting cloud-based SaaS platforms - if you have ServiceNow experience, it is a huge plus. Familiarity with tools like Splunk, Eclipse, Android Studio Why apply? If you enjoy solving technical puzzles, working closely with customers and dev teams, and More ❯

Strong experience in SAP SuccessFactors administration and process support Knowledge of cloud release management and HR/talent processes SAP SuccessFactors certifications (desirable) Experience using ticketing systems such as ServiceNow Experience with UKG Document Management is desirable and an advantage Excellent problem-solving skills, attention to detail, and time management Ability to speak Mandarin, Spanish, or Portuguese is an advantage More ❯

months contract PAYE - weekly paid Location: Staines, Surrey (Hybrid, 2–3 days onsite) The Job: First-line support via email/phone/tickets Logging and triaging platform issues (ServiceNow or similar) Escalating trickier issues to technical teams Walking users through solutions, sharing best practices Spotting trends, gaps in documentation, and user feedback What You’ll Need: 1–3 years More ❯

We are looking for a motivated Junior Project Manager to support the delivery of ServiceNow projects and enhancements. This role involves coordinating tasks, tracking progress, and ensuring alignment across stakeholders in a fast-paced, agile environment. You’ll work closely with developers, business analysts, and process owners to help drive successful implementations and continuous improvement initiatives. Key Responsibilities: Assist in … planning and executing ServiceNow projects (e.g., ITSM, HRSD, CSM, CMDB, etc.) Support sprint planning, and daily stand-ups in Agile or hybrid environments Maintain project documentation including timelines, RAID logs, and status reports Coordinate with internal teams and external vendors to ensure timely delivery Track and report on project KPIs and milestones Help manage change requests and ensure proper documentation … tracking Contribute to post-implementation reviews and lessons learned sessions Experience: 1–2 years of experience in project coordination or administration, ideally in IT or SaaS environments Familiarity with ServiceNow platform and modules (ITSM, HRSD, etc.) is a plus Understanding of Agile and Waterfall methodologies Strong communication and organizational skills Proficiency in project management tools (e.g., Jira, MS Project, ServiceNow More ❯

The Low Code Platforms practice works as a global organization as part of SoftServe Digital Platforms Group and addresses the rapidly growing demand for Low Code platforms such as ServiceNow, Pegasystems, the Microsoft Power Platform, and others. The team builds cross-industry low-code solutions and is responsible for both the development of low-code applications and the delivery of … and implementation services to our client base in accordance with the platform design best practices and a defined implementation methodology. IF YOU ARE Having proven experience implementing and optimizing ServiceNow solutions Possessing deep knowledge of ITIL-based processes and how they map to the ServiceNow module Familiar with facilitation, presentation, and communication Skilled in analytics, problem-solving, and designing processes … Great at developing high-quality documentation and process maps AND YOU WANT TO Lead the design, implementation, and optimization of ServiceNow solutions, including CSM, CMDB Analyze existing ITIL-based processes and recommend improvements using ServiceNow best practices Gather, document, and validate functional and technical requirements from business stakeholders Translate requirements into user stories, use cases, process flows, and functional specifications More ❯

seeking IMMEDIATELY an experienced Genesys Senior Business Analyst. As a Senior Business Analyst, you will take a leadership role in translating business needs into detailed solutions within Genesys Cloud, ServiceNow, and Salesforce environments. You will act as the key liaison between business stakeholders and technical teams to ensure successful, scalable implementations that enhance customer experience and operational efficiency. Key Responsibilities … of Genesys Senior Business Analyst Lead end-to-end requirements gathering, analysis, and documentation for Genesys Cloud or Similar systems for contact centre projects integrating with ServiceNow and Salesforce platforms using AI orchestration. Collaborate closely with business units, project managers, developers, and third-party vendors to define solution scope, functional specifications, and user stories. Support design and configuration of telephony … Senior Business Analyst Bachelor’s degree or higher in Business, IT, Telecommunications, or a related field. 6+ years of experience as a Business Analyst working with Genesys Cloud, Verint, ServiceNow, and Salesforce, ideally in contact center or customer experience environments. Strong knowledge of contact center telephony concepts including IVR, ACD, workforce management, and omnichannel routing. Experience with systems integration and More ❯

environments Container & Cluster Management: Docker, Kubernetes, Rancher, Jenkins, Helm Monitoring & Observability: Prometheus, Grafana, ELK Stack, Dynatrace Secrets & Identity Management: HashiCorp Vault, Keycloak CI/CD & DevOps Tooling: Jenkins, Git, ServiceNow, Trivy, Terraform Streaming & Messaging: Apache Kafka (including Kafka Replication) Data Layers: PostgreSQL, Redis, RDLs Automation: IaC, pipeline build automation, event relay tooling Scripting: Bash, Python, Groovy, Lambda functions Responsibilities Run … support scalable and resilient services. Support critical national infrastructure tasks including platform deployments, incident/problem/change management, and continual service improvement (ITIL-aligned). Use and integrate ServiceNow (or its successor) to track and manage changes, incidents, requests, and problem records. Support replication services, match engines, secure data flows (Impex, Threat, Kafka replication More ❯

drives you to be better, be more and ultimately, be more fulfilled. EXPERIENCE : 7 + Years Key responsibilities Responsible for requirement gathering, process design and configuration/customization of ServiceNow IRM Platform Work in capacity of ServiceNow IRM Business Analyst in client engagements Create High-level & low-level technical design documents and participate in architecture design for deployment. Ability to … and SecOps solutions as and when needed. Knowledge of various modules like Policy Mgmt. Compliance & Audit Mgmt., Vendor Mgmt., Business Continuity Management, Vulnerability Response, Incident Response, Security Dashboard on ServiceNow IRM platform Assess as-is IRM processes for maturity and automation on ServiceNow platform Knowledge of Advance risk management and continuous control monitoring. Create & execute test plans and participate in … Modules with working knowledge of its built-in capabilities including Plug-ins, Workflows, UI elements, tables, dictionaries, integrations and dependencies. Experience of working on Scripting in ServiceNow. Skills Certified ServiceNow IRM/SecOps administrator/consultant (this is mandatory) Must have concluded at least 1 lifecycle of ServiceNow IRM/SecOps implementation. Experience in JavaScript, API, Web Services Working knowledge More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

e.g. SOX; GDPR; PSD2 etc. Review and advise on security design and remediation projects Develop and maintain relationships with third parties and vendors, e.g. SailPoint, SAP, Delinea, CyberArk, OpenText, ServiceNow and Microsoft to enhance the relationship with Turnkey and deliver value to our clients When needed, work alongside our Sales, Marketing & Innovation team to provide materials/Pre-Sales support … skills and experience: Any of the major IAM players, e.g. SailPoint, Delinea, CyberArk, OpenText, or SAP IDM Knowledge of integrations of IAM platforms with SAP, Entra, AD, Okta, CyberArk, ServiceNow will also be an advantage, but not mandatory. 3+ years of professional work experience as an IAM consultant, with a proven track record of delivering projects Background in both delivering … and working with major IAM vendors, as described above Experience in integrating with other IAM technologies, such as Okta/Cyber Ark (PAM)/ServiceNow/SAP technologies would be beneficial but not compulsory. Detailed understanding of business processes and how they contribute to enterprise risks Ability to act as an SME to help our architects design IAM solutions to More ❯

record of managing cross-functional teams in enterprise-level HR system implementations. Key Responsibilities: Lead or support end-to-end programme management for HR technology implementations (e.g., Workday, SuccessFactors, ServiceNow). Coordinate activities across business SMEs, technical teams, vendors, and client stakeholders. Drive project governance and reporting, maintaining RAID logs, project plans, status updates, and stakeholder communications. Translate business requirements … re confident working with business and technical SMEs, and you enjoy making things happen. You'll bring: Experience delivering large-scale HRIS implementations (e.g. Workday, SAP SuccessFactors, Oracle HCM, ServiceNow). Strong programme/project management capability - ideally with experience in a consulting environment. Proven ability to coordinate and manage HR SMEs, third-party vendors, and IT delivery teams. Deep More ❯

ll play a key role in shaping the future of their contact centre technology. You’ll collaborate with cross-functional teams and vendors to optimise platforms like AWS Connect, ServiceNow, and OpenText, driving seamless and efficient customer interactions. Lead workshops and discovery sessions to gather and document clear, actionable business and technical requirements Act as the bridge between business stakeholders … technical teams, and third-party providers to deliver scalable contact centre solutions Hands-on experience with contact centre platforms and technologies, telephony and CRMs (e.g. AWS Connect, ServiceNow, OpenText or equivalent ) Analyse and improve contact centre processes, focusing on efficiency, automation, and customer experience Define and manage functional and non-functional requirements to guide development and configuration Support product owners More ❯

Structured Cabling Estimator Hybrid - Customer Site in Berkshire Join Roc Technologies and help shape secure, high-assurance infrastructure. Were offering an exciting opportunity for a Cabling-Aligned Architect or experienced Cabling Estimator to take on a senior, customer-facing role More ❯

Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building More ❯