Professional Services Engineer Contact Centres
- Hiring Organisation
- Dupen Recruitment Services
- Location
- Reading, Berkshire, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
. Collaborate with developers, engineers, and project managers to deliver scalable solutions. Provide technical support during implementation and maintain exceptional customer service throughout the delivery cycle. Stay ahead of emerging AI technologies and best practices. Document solutions and contribute to continuous improvement of delivery processes. Manage multiple projects … . Highly organised, proactive, and detail-oriented with excellent time management skills. Comfortable working remotely with minimal supervision. Knowledge of ITIL-based service delivery processes. Minimum 5 years experience in client-facing software delivery or IT roles. Experience of Contact Centre technologies and associated applications. Any experience ...