5 of 5 Permanent Support Analyst Jobs in Berkshire

Technical Support Analyst - SQL/Applications Join this fast growing Software provider, as a Technical Support Engineer looking after users of their software, You'll play a key role in supporting web applications, providing user support, and training new Users on the platform. Perfect for someone who wants to get more hands on, & build up their … software experience. Key Skills: o Windows support experience o Databases/basic SQL o Web servers - such as Apache experience is helpful o Remote Access Tool Starting salary in the region £30-45K + benefits. Apply now for immediate consideration and interview this week! Technical Support Analyst - SQL/Applications Oscar Associates (UK) Limited is acting More ❯

Application Support Analyst Slough | Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you’ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. … You’ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities Own and resolve application support tickets with clear communication and accurate results. Manage incidents, requests, and problems against agreed service levels. Support project work, configuration, testing, and deployment through Azure … Oversee middleware and system integrations to ensure secure and reliable data flow. Troubleshoot APIs including payloads, authentication, and performance checks. Protect data integrity across platforms and address recurring issues. Support structured testing, release and change management processes. Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development More ❯

Cloud Support Analyst - Shift Work Whitehall Resources are currently looking for multiple Cloud Support Analysts based fully onsite in Reading for an initial 6 month contract. *** INSIDE IR35 *** *** SHIFT PATTERNS *** Shift working will be required 4 shifts on 5 off a mix of days and nights. Dayshifts are 0700 - 1900 and nightshifts are 1900 - 0700 Main Responsibilities … Support the management and delivery of cloud hosting and technology services, ensuring reliability and scalability. Assist in defining and implementing service strategies aligned with business and IT objectives. Participate in incident, problem, and change management processes to maintain service stability. Collaborate with stakeholders to ensure service expectations and SLAs are met. Contribute to continuous improvement initiatives to enhance service … efficiency and effectiveness. Conduct risk assessments and support mitigation strategies for cloud and technology operations. Work with technical teams to ensure best practices are followed in cloud hosting and infrastructure management. Monitor service performance metrics and report on key operational insights. Ensure compliance with security standards, governance policies, and regulatory requirements. Key Skills: Experience in cloud hosting, IT service More ❯

Key role in supporting high-profile web and mobile app lications (including BigCommerce) Exposure to Azure, APIs, D365, and cutting-edge digital solutions Were seeking an experienced App lications Support Analyst/Developer to join our growing FinTech team. This business-critical role will lead the support for a new digital platform, ensuring smooth operation and exceptional … service for internal stakeholders. Key Responsibilities: Deliver 2nd and 3rd line support for digital app lications , resolving issues within SLAs Minimise downtime and drive continuous improvement across web/mobile platforms Collaborate with test and development teams to support production and project environments Contribute to IT strategy, roadmaps, and solution design discussions What Youll Bring: Essential: Proven experience … supporting digital/web/mobile app lications Strong SQL and Azure KQL skills Linux scripting expertise Experience managing IIS-hosted digital solutions Highly Desirable: BigCommerce website support Redis platform experience Microsoft Dynamics 365 API support and monitoring tools (e.g., SolarWinds, Azure App Insights) Azure Data Factory or SSIS This role offers variety, autonomy, and the chance to More ❯

Location: West of London Hybrid (1 day in office) Salary: Competitive + Benefits + Flexible Working Why Join? Hybrid working only 1 day per week in the office Established FinTech company with a collaborative, supportive culture Key role in supporting More ❯