2 of 2 Permanent Systems Support Jobs in Berkshire

The Systems Support Engineer is responsible for supporting and maintaining Rollovers business systems, to support revenue growth and operational efficiencies. The role is responsible for providing first-line support to our users for our business systems applications SAP Business One, 8x8 Contact Centre, Adobe Commerce and Microsoft Power BI. The role will manage communication … between the wider Business Systems team, Pilgrims IT Shared Services teams to resolve user issues. The role will be proactive in identifying common themes and issues so that we fix root causes. The role will also be responsible for building a knowledge base of self-service articles to support users get answers to their queries. What will you … be doing? Provide first-line support to requests coming from users, including responding to incoming calls and tickets, triaging requests based on impact and urgency, escalating tickets to developers and/or third-parties Provide assistance to our users for our business systems, including SAP Business One, 8x8 Contact Centre, Adobe Commerce, and Microsoft Power BI reports Managing More ❯

Finance Systems Application Support Analyst (Sage) | Global Finance Firm | Permanent | Hybrid | City of London | Up to £95,000 + Bonus + Excellent Benefits This role supports the Finance department within an established and growing financial investment organisation. The successful finance systems application support analyst will have the opportunity to liaise with the Finance Director to help … shape and improve their finance systems and processes. Our client is seeking a talented finance application support analyst, ideally with a background in accounting (professional accounting qualifications a bonus) or a strong history of supporting finance systems within an accounting environment. You will get involved with: Providing technical support for their financial systems, specifically Sage … Intacct and Concur, ensuring all relevant features are leveraged to ensure business success Working with senior stakeholders to help shape the roadmap of the financial platforms and systems in place Working with external vendors for high level fixes and systems enhancements Performing financial system reviews and identifying areas of continuous improvement Support and development of in-house More ❯