1st Line Support Engineer
Bicester, Oxfordshire, South East, United Kingdom
Nextech Group Limited
and implement new or improved business practices and processes. Qualifications: *5 GCSEs including English and Maths, and preferably Computer Science and Physics; *Full UK Driving Licence. Experience, Knowledge and Skills required: *Experience in IT services provision and first-line support - in a helpdesk or Managed Service Provider environment or similar is preferred but not essential. *A comprehensive grounding in …/11, with the latest Microsoft technologies including MS365 Office products, and recent macOS, plus *Exposure to Microsoft 365, Exchange, Azure, and Intune administration. *Excellent (verbal and written) communication and customer service skills - to identify user needs and build and maintain productive client relationships. *Outstanding problem-solving, analytical and diagnostics skills. *The capacity to rapidly assimilate new technologies and … The above statements are intended to describe the general nature and level of work expected. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required. Incumbents may be required to perform other duties as assigned. In addition to the above, all employees are expected to: *be continuously aware of data security and protection More ❯
Employment Type: Permanent
Salary: £28,000
Posted: