1 of 1 Permanent 3rd Line Engineer Jobs in Birmingham

3rd Line Engineer Birmingham (Hybrid – 3/4 days remote) £40,000 - £50,000 Do you have experience as a 3rd Line Engineer? Are you passionate about technology and providing excellent customer service? If so, we need you to apply! Our client is a forward-thinking, dynamic MSP and provides … support to a global client base. Due to continued growth, our client requires an experienced 3rd Line Engineer. You will be responsible for acting as an escalation point for complex technical issues, providing advanced troubleshooting, system support and infrastructure management. Responsibilities: Provide 3rd line support across a wide range of technologies, including Window Server … with 1st and 2nd line teams to provide guidance and mentorship Document technical processes, solutions and best practices Maintain regular communication with customers Skills: Proven experience in 3rd Line Engineer role Previous experience within an MSP environment would be ideal Strong knowledge of Windows Server, Active Directory, Microsoft 365, Azure, IP Networking Strong More ❯