1 to 3 of 3 Permanent Applications Support Jobs in Birmingham

Discover the digital applications that keep our offices and roads open for business and achieve a professional qualification. What youll be doing Starting in September 2024 as a Digital Applications Support apprentice, youll join our Digital Services directorate to help manage and optimise the digital applications that we rely on at National Highways. Working alongside experienced specialists, youll learn all about the applications portfolio that supports the Corporate IT services we use in day-to-day business operations and the Operational Technology that keeps our roads safe and running smoothly. Youll discover how we … work with suppliers to monitor performance and availability of applications, how we manage configuration and access to applications, as well as their ongoing development and improvement. In this role youll be highly customer-focussed, ready to support stakeholders and users to get the best from our more »

We have an excellent Application Support Analyst on a FTC until September 2025. The role is hybrid working based in Birmingham. The Application Support Analyst will be responsible for defining application configuration and enhancements to systems up to the point of custom coding solutions, managed using … web parts) ServiceNow development Extensions of existing BOXI Universes Candidates with the following roles and responsibilities will also be considered:- Service Level Management Application Support Incident Management Customer Service Support Service Acceptance Relationship/Stakeholder Management Testing Change Management Release and Deployment Problem Management - fixes/ more »

Application Support Analyst - Hybrid currently - 2 days in theBirmingham office - up to £36K per annum My client is a multi-national Software company specializing in providing highly scalable and class-leading ERP business solutions for a broad range of manufacturing, retail and distribution companies. Their ERP Software platform … technical challenges pertaining to ERP software, all while upholding the highest standards of customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through … cases to guarantee satisfactory resolutions for customers. Investigating and resolving intricate customer problems. Maintaining a current skill set and knowledge base to proficiently support the client's product. Coordinating with other departments to ensure timely case resolutions. Thoroughly documenting issues and their corresponding resolutions. Identifying and escalating complex more »