4 of 4 Permanent Applications Support Engineer Jobs in Birmingham

Application Support Engineer | AI-powered SaaS Start-up Location: Remote (UK-based with US hours, 3pm–12am GMT) Salary: £60,000 (flex) + meaningful equity Working Style: Remote-first, flexible with optional in-person meetups About: Here at Burns Sheehan we are working exclusively with one … of the most exciting tech start-ups in the UK, who are looking for an Application Support Engineer to join their high-performing team. You’ll play a critical role in supporting internal users, spotting patterns before they become issues, and improving how technical support … shape and evolve the support tooling, processes, and metrics as the company scales What We're Looking For: 2+ years in application support, QA, product ops, or similar cross-functional technical roles Working knowledge of SQL, APIs, terminal tools, logs, and basic scripting Comfortable using or More ❯

Job Title: Software Application Support Engineer Job Type: Permanent Location: Birmingham (Hybrid) Our client is looking for a proactive and skilled Software Application Support Engineer to join their team. You will play a key role in diagnosing complex issues, supporting critical integration … layers for online trading systems, and driving continuous improvement across their platforms. Key Responsibilities: Triage and resolve application support tickets, including escalations from second line. Maintain software application and monitoring, identify vulnerabilities, and support critical trading system integration. Deliver root cause analysis and implement preventative solutions. …/2nd line teams. Collaborate across teams and contribute beyond your core area when needed. Essential Skills: Previous experience within a retail software support role Strong experience with Microsoft technologies, MS Azure, AWS MQ, and SQL. Proficient in .Net, Python, Java, and scripting for automation. Solid background with More ❯

operations deliver critical services across government sectors-driven by expertise in service design, programme management, engineering, and more. About the role As an Application Support Engineer, you'll play a key role in the day-to-day support and administration of a diverse portfolio … of business-critical applications, primarily serving Citizen Services across Serco. These include services in Employment, Skills and Training, Local Government, Northern Ireland Direct, Regulated Services, Central Government, and Contact Centres. You'll be responsible for supporting a mix of on-premises, SaaS, and Microsoft cloud-based platforms, including Azure … effective delivery of application services, resolving issues and enabling continuous improvement across a complex and evolving technology landscape. Key Accountabilities Monitor and manage support tickets via the ServiceNow ITSM platform, ensuring SLAs are met and customer expectations are maintained. Coordinate and liaise with third-party suppliers to resolve More ❯

A leading quantitative trading firm with a strong engineering and collaborative culture is seeking an Application Support Engineer to join their growing Market Technology Operations team. You'll help maintain critical trading infrastructure that covers transactions across global markets. You'll be part of a collaborative … and reliability. This position combines technical problem-solving with financial markets knowledge in a dynamic environment. Key Responsibilities Support Low- Latency trading applications and market data systems Monitor system health and resolve incidents before they impact trading operations Investigate complex data anomalies using both automated tools and … access and configurations across multiple trading platforms Design and implement monitoring solutions for early detection of potential issues Create and maintain documentation for support processes and troubleshooting guides Participate in on-call rotation to ensure 24/7 coverage of global trading systems Use the latest technology stacks More ❯