11 of 11 Permanent Customer Insight Jobs in Birmingham

Technical Presales Consultant - Microsoft Modern Work & AI

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, United Kingdom
Employment Type
Permanent Contract
looking for an experienced, customer-focused Technical Presales Consultant to help customers transform how they work through Microsoft Modern Work, Microsoft 365 Copilot, Copilot Studio, agentic AI and the wider Microsoft ecosystem. You'll act as a trusted adviser, working with customers, Microsoft, account teams and delivery specialists … design solutions that solve real business challenges and accelerate adoption and value. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology ...

Technical Presales Consultant - Microsoft Security

Hiring Organisation
Intercity Technology Limited
Location
Birmingham, United Kingdom
Employment Type
Permanent Contract
looking for an experienced, customer-focused Technical Presales Consultant to help customers improve their security posture and resilience using the Microsoft Security portfolio. You'll act as a trusted adviser across identity, threat protection, security operations, data security, compliance and cloud security, translating customer risk and operational priorities … into practical Microsoft solutions and measurable security outcomes. You'll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What ...

Technical Presales Consultant - Microsoft Security CTO Office · Birmingham Head Office ·

Location
Birmingham, England, United Kingdom
looking for an experienced, customer-focused Technical Presales Consultant to help customers improve their security posture and resilience using the Microsoft Security portfolio. You’ll act as a trusted adviser across identity, threat protection, security operations, data security, compliance and cloud security, translating customer risk and operational priorities … into practical Microsoft solutions and measurable security outcomes. You’ll combine technical depth, consultative discovery and commercial awareness to turn customer priorities into credible Microsoft solutions, funded engagements and delivery roadmaps. The emphasis is on meaningful, measurable customer outcomes rather than technology for its own sake. What ...

Product Manager - Legal

Location
Birmingham, England, United Kingdom
Manager is responsible for the successful development, delivery, performance, and continuous improvement of the Legal Portfolio. The role acts as the voice of the customer, translating customer needs, business priorities, data insights, and market opportunities into a clear and prioritised product backlog and roadmap. Working closely with engineering … design, commercial, marketing, and customer-facing teams, this role ensures that solutions deliver measurable customer and business value while maintaining high standards of quality, usability, performance, and compliance. The role also leverages AI-enabled capabilities and tools to enhance product outcomes, accelerate discovery, and improve decision-making. This ...

Product Marketing Manager

Location
Birmingham, England, United Kingdom
countries worldwide, the company's success is a result of our people, our innovative and highly sought-after products, and the exceptional customer service that we deliver. We currently have an opening for a Product Marketing Manager based in our Birmingham (UK) office. If you are excited about this … portfolio. This role will be central to turning these ambitions into action. Working closely with Product Management, Regional Marketing and Sales, you will translate customer, market and competitive insights into product positioning, messaging and go-to-market strategies that drive awareness, adoption and commercial growth. You will independently lead ...

Senior Product Manager, AI Developer Tools

Location
Birmingham, England, United Kingdom
real problems for software development teams. Your challenge is to understand what genuinely makes AI-powered software development more effective, establish where the greatest customer value lies, and build a product that teams want to adopt because it helps them deliver better software, faster. #LI-DG1 This … engineering workflows. Translate emerging technologies and internal learning into clear product priorities and a compelling longer-term strategy. Turn engineering innovation into customer value Work closely with engineering teams to understand how AI-enabled development tools are being used in practice. Translate technical capabilities, developer feedback and adoption data ...

Product Manager

Location
Birmingham, England, United Kingdom
Product Manager at Reachdesk, you’ll play a pivotal role in shaping the Reachdesk Platform. You will be accountable for turning complex customer and business problems into software products that deliver measurable impact. Reporting to the Chief Product Officer, you’ll lead product initiatives end-to-end, from identifying … successfully launched, adopted, and delivers the outcomes we set out to achieve. If you enjoy solving difficult problems, taking ownership, and moving comfortably between customer, technical, and business conversations, you’ll thrive in this role. Responsibilities Set product direction and priorities , bringing together company goals, internal stakeholder needs, customer ...

Product Manager — AI-Driven Compliance SaaS

Location
Birmingham, England, United Kingdom
Manager to shape our compliance and advisory portfolio for UK accountancy firms. You’ll define strategy, develop roadmaps and identify opportunities for innovation, using customer insight and market trends to drive value. Working with subject matter experts and technology partners, you’ll manage products through their lifecycle, explore ...

CRM Campaigns Lead, D365 Journeys & Personalization

Location
Birmingham, England, United Kingdom
Rexel Group is seeking a CRM Executive specialising in Microsoft Dynamics 365 Customer Insights - Journeys to design and optimise real-time marketing campaigns. You’ll use unified customer profiles and behavioural data to create personalised experiences across email, SMS, push notifications and WhatsApp, driving retention and long‐term ...

CRM Executive: Real-Time Journeys with Dynamics 365

Location
Birmingham, England, United Kingdom
Rexel UK is seeking a CRM Executive specialising in Microsoft Dynamics 365 Customer Insights – Journeys. You will design, build and optimise real-time marketing campaigns across the customer lifecycle, using unified profiles and behavioural data to personalise communications. Campaigns will span email, SMS, push notifications and WhatsApp ...

SEM Manager

Location
Birmingham, England, United Kingdom
optimise Google search and shopping campaigns Develop and manage On-Page and Off-Page SEO to reach group KPI’s and targets. Leverage customer insights and analytics to optimise campaigns continually Ensure Google Analytics (GA4), Search Console and Merchant Centre are utilised correctly Track and analyse technical factors affecting … search visibility, crawling and index coverage, providing insight and recommendations for improvement. Audit and manage link-building campaigns Work well with your various team members, both technical and creative Manage a happy relationship with clients Qualifications Minimum of 5-year hands-on SEO and PPC experience Excellent knowledge ...