Business Analyst ServiceNow (SEO)
- Hiring Organisation
- Michael Page Technology
- Location
- Birmingham, West Midlands, United Kingdom
- Employment Type
- Full-Time
- Salary
- £43,936 per annum
clients and customers. Produce key artefacts including: Business Requirements Documents (BRDs) with functional and non-functional requirements End-to-end process maps and data flow diagrams User personas and user journey maps Use cases and detailed user stories with acceptance criteria Requirements traceability matrix Analyse … document test scenarios, test cases, and UAT scripts linked directly to requirements. Coordinate UAT sessions with business stakeholders to validate functionality, usability, and data quality. Support defect triage and ensure that delivered solutions meet business and compliance needs. Profile Essential criteria: ServiceNow Expertise: Worked as a Business Analyst ...