User Researcher
birmingham, midlands, united kingdom
Kainos
on user needs. You are an expert practitioner able to both oversee and lead teams as well as delivering high quality research yourself. You shape and lead user-centred design teams to ensure delivery of our contracted deliverables while adhering to relevant standards e.g. GDS & NHS Service Standards. You are an advocate for needs-based design, design thinking and service design, and are passionate about coaching others in design research. You manage, coach and develop a small number of staff, with a focus on managing performance and assisting in their career development. You'll be part of our growing Experience Design capability creating exemplary digital services. We are supportive, collaborative, talented, and … Able to communicate and influence effectively at all levels, driving action and impact based on user insight. Strong stakeholder management skills. Excellent commercial awareness. Broad understanding of user‐centred design principles and practices with the ability to lead and collaborate effectively with the other disciplines. A demonstrated ability in managing, coaching and developing senior staff. Regularly shares experiences, learnings More ❯
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