2 of 2 Permanent EDI Jobs in Birmingham

encouraged. And we're dedicated to becoming a leading, inclusive employer both in the external market and throughout the Civil Service. Our strong emphasis on Equity, Diversity, and Inclusion (EDI) is not just about driving inclusion across our organisation, it is also about ensuring our services meet the needs of government departments and the civil servants who use our spaces. More ❯

for assigned accounts. Build strong, long-term relationships with decision-makers and end users. Conduct regular business reviews to measure progress and outcomes. Manage large-scale onboarding programs for EDI trading partners, including: Close collaboration with delivery teams to ensure on-time project completion. Weekly and monthly internal and external stakeholder meetings. Preparing and sharing progress reports with internal and … Risk Management Monitor customer health, identifying risks such as low adoption or dissatisfaction. Coordinate with support, delivery, and product teams to resolve escalations quickly. Commercial Support Prepare quotations for EDI integration and production change requests for existing customers. Assist revenue teams in pre-sales activities, including solution demonstrations, proposals, RFP/RFI responses, and customer presentations. REQUIREMENTS: Strong business acumen … and interpersonal skills. Ability to understand customer business and business structure Strong conflict resolution and problem-solving skills. Proficiency with CRM tools. Solid knowledge of the software industry, particularly EDI/integration and related business processes (e.g., Accounts Payable/Receivable). Ability to explain technical concepts clearly to both technical and non-technical audiences. Fluency in English, spoken and More ❯