Birmingham, West Midlands, West Midlands (County), United Kingdom
Akkodis
Lead IT Support Engineer (2nd Line) Akkodis are currently working in partnership with a leading business in Birmingham who are experiencing an exciting period of growth and are looking to hire an experienced IT Support Engineer to play a lead role within their IT Infrastructure. You will be hands on with all things hardware, software … and systems, ensuring that IT works effectively across the business. The Role As the Lead IT Support you will be the internal expert on all core applications and provide first and second line technical support. The Responsibilities * Resolve logged errors in a timely manner and escalate to the external IT Services provider where necessary. * Liaise and manage … and other departments as required * Document processes, assets and perform diagnostic tests. * Train end-users on hardware functionality and software programs. * Keep track of technological advancements and trends in IT support. The Requirements * Experience within IT Helpdesk (i.e. 2nd line support) * Experience of Microsoft Administration * Ideally you will have experience of working in an Azure CRM/Dynamics More ❯
Birmingham, West Midlands, England, United Kingdom
VIQU IT Recruitment
Lead IT Support Engineer – Birmingham | Competitive Salary Global Law Firm | Hybrid, 3 Days In Office | White-Glove Environment A global law firm is looking for an experienced IT professional to be the onsite technical lead in their Birmingham office, providing hands-on support to around 80 users and remote support to a smaller Dublin team. This is … a highly visible, customer-focused role working in a modern Microsoft environment. The Role You’ll act as the key onsite IT contact, providing 2nd line support and ensuring all systems and devices run smoothly. You’ll work with regional IT teams in London and Dublin to resolve issues, implement updates, and support ongoing improvements across Windows … Intune, and Microsoft 365. Key Responsibilities Provide onsite IT support in Birmingham and remote support for Dublin. Deliver white-glove service to senior stakeholders and partners. Troubleshoot and resolve issues across Windows 11, Intune, M365, and iOS devices . Collaborate with 1st line and regional IT teams for escalations and projects. Support hardware upgrades, AV setups, and office More ❯
Site Lead Engineer Location: Birmingham (onsite 5 days per week) Type: Permanent Salary: Competitive VIQU has partnered with a prestigious global professional services organisation to recruit a IT Lead Site Engineer for their Birmingham office. This hands-on role is ideal for an experienced IT professional looking to take ownership of onsite IT operations, deliver … high-quality user support, and drive service excellence across a fast-paced enterprise environment. Key Responsibilities • Provide high-quality 2nd line IT support to users onsite and remotely, ensuring timely resolution of incidents and requests Law firm experience required • Act as the primary onsite IT contact, delivering a white-glove service and maintaining strong stakeholder relationships • Install, configure … and maintain applications such as Microsoft 365, Intune, and Windows 11 • Provide local AV and meeting room support, assisting during events where required • Collaborate with 3rd line and global IT teams to deliver upgrades, patching, and IT projects • Maintain accurate asset records, documentation, and knowledge base entries • Ensure compliance with security and IT governance standards • Participate in More ❯
Birmingham, West Midlands, England, United Kingdom
Newto Training
a career that actually gives you long-term stability and flexibility? Cyber Security is one of the fastest-growing industries in the world, and you don’t need prior IT experience to get started. Our Cyber Security Career Programme is designed for people who want to reskill, retrain, and secure a new career with real prospects. You’ll gain More ❯