IT Service Lifecycle Manager/IT Service Manager A fantastic opportunity has arisen for an IT Service Lifecycle Manager/IT Service Manager to join our Birmingham based client on an permanent basis. Responsibilities and Duties: - Lead the Service Lifecycle process to ensure that new and existing services meet business needs and … are scalable and sustainable. - Collaborate with stakeholders to gather service requirements and design services that are aligned with business objectives and IT capabilities. - Oversee the service portfolio, ensuring that all services are aligned with the organisation's strategic objectives and deliver value and that all services contain up- to-date and accurate information. - Lead the Release Management process, ensuring … CAB) meetings to assess, approve, and prioritise changes. Knowledge, Skills and Experience: - Certified ITIL Foundation v4 (preferred) - Advanced ITIL certifications (preferred) - Minimum of 7 years of experience working in IT Service Management. - Minimum of 3 years in a leadership or managerial role overseeing ITIL processes such as Service Design, Service Portfolio Management, Service Transition, Release Management, and Change Management. More ❯
IT Service Manager Birmingham – Permanent – Competitive Salary – Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You'll drive service excellence across Change, Release, and Lifecycle Management, ensuring stability, scalability, and value … delivery. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives and governance standards. • Manage the Change and Release Management processes – planning, testing, and deploying releases with minimal disruption. • Chair and facilitate CAB meetings … ensuring controlled and effective change execution. • Collaborate with stakeholders across IT and business functions to design scalable, compliant, and well-documented services. • Maintain service data accuracy within ITSM tools and drive continuous process improvements. Key Requirements of the IT Service Manager: • 7+ years' experience in IT Service Management, with at least 3 years in a leadership More ❯
City, Birmingham, United Kingdom Hybrid / WFH Options
Hunter Selection
IT Account Manager - Central Birmingham - 30,000 - 40,000 + uncapped commission and more! I'm looking for an IT Account Manager for a fast-growing, tech-led IT solutions provider that's helping organisations rethink the way they buy, manage, and implement IT. They're now looking for a confident, proactive IT Account … Manager to join their high-performing team. If you're passionate about digital transformation, thrive in a client-facing environment, and want to progress quickly into strategic account leadership, this role could be for you. Benefits for the IT Account Manager Hybrid working and a modern city-centre office Structured progression to Strategic Account Director or Sales … Leadership Tech discounts, electric car scheme, and pension Life insurance, employee assistance programme, gym, and holiday trading scheme Key Responsibilities of the IT Account Manager: Manage a wide portfolio of existing client accounts and grow revenue through strong relationships Identify and qualify IT infrastructure, cloud, and digital transformation projects Collaborate with internal teams and vendor partners to More ❯
Birmingham, West Midlands, England, United Kingdom
The Search Consultant
Partner Account Manager - IT Managed Services £45K base plus uncapped OTE £72K plus car or £450 per month car allowance and host of benefits The Role The Partner Account Manager will be promoting IT Managed Services to a UK IT Reseller. You will be aligned with their sales team, where you will encourage and evaluate … how we can sell IT Managed Services to their end customer base. You will be led with warm introductions to customer meetings where you will participate in the qualification of IT requirements and propose tailored IT Managed Services in response. This can be done mainly in two core methods: "Selling with" the IT Reseller, joining them … on a meeting where they will introduce you as a Managed Services Sales specialist OR "Selling through" the IT reseller in an individual capacity to a set number of end-user clients Responsibilities • Relationship Building: Build and maintain strong relationships with partners (customers), working in partnership with their sales teams to understand their end customers' requirements. • Service Presentation: Present More ❯
Birmingham, West Midlands, England, United Kingdom Hybrid / WFH Options
Chapman Tate Associates
IT Account Manager — Birmingham £35,000–£40,000 Basic + Generous Commission Scheme Location: Birmingham City Centre (Hybrid/Office-Based) Chapman Tate Associates are proud to be working in partnership with one of our longest-standing clients—an exceptionally well-established Managed Service Provider and IT Reseller based right in the heart of Birmingham. With a … opportunity to join a business with roots as deep as our own in the local tech community. The Opportunity This is more than just a sales role. As an IT Account Manager, you’ll play a pivotal role in nurturing long-term client relationships while driving business growth across a diverse portfolio of IT solutions—including hardware … levels Work closely with technical teams to tailor solutions to client needs Deliver exceptional customer service and ensure client satisfaction What We’re Looking For Proven experience in an IT Reseller/MSP environment Strong knowledge of IT solutions and services A consultative, client-focused sales style Excellent communication and negotiation skills Driven, motivated, and looking to progress More ❯
IT Project Manager - Professional Services PMO (Healthcare Technology) Location: UK (with travel to hospital sites) Type: Full-time Permanent Sector: Healthcare Technology Software & Hardware Implementation Are you a strategic thinker with a passion for delivering impactful technology solutions in healthcare? Join our Professional Services PMO as an IT Project Manager, where you'll lead transformative software … and hardware projects across leading hospitals in the UK. This is more than project management, it's about connecting teams, driving innovation, and making a real difference in patient care through technology. What You'll Be Doing Lead multiple agile implementation projects in hospital environments, ensuring timely, budget-conscious, and high-quality delivery. Develop and execute project plans aligned … level projects and deliver comprehensive status updates to leadership. What You Bring Proven experience managing complex software/hardware projects, ideally within healthcare or hospital settings. A degree in IT, Science, Engineering, or a related technical field is preferred. Valid driver's license and passport (travel required). Strong understanding of IT processes and end-to-end solution More ❯
IT Service Manager Birmingham - Permanent - Competitive Salary - Hybrid VIQU have partnered with a leading organisation who are seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations click apply for full job details More ❯
Birmingham, West Midlands (County), United Kingdom Hybrid / WFH Options
Avove
We strive to create an inclusive working environment where everyone can be themselves. Join us and take the next step towards a fulfilling career. About the role… As an IT Project Manager, you will lead the end-to-end delivery of IT projects within the BTG team. You’ll be responsible for ensuring each project meets agreed … that includes travel to various office sites and depots as well as time working from home. What will your day look like… • Lead the end-to-end delivery of IT projects, ensuring effective planning, execution, and completion to agreed standards. • Identify, manage, and mitigate project risks, issues, and dependencies to keep delivery on track. • Oversee project initiation, including scoping … to change control and cybersecurity requirements. • Build and manage relationships with key stakeholders while supporting and mentoring colleagues across the BTG team. About you… You’re an experienced Project Manager with a track record of delivering application and technology solutions in mid-tier organisations — ideally including contract mobilisations or acquisitions. You bring an analytical, solutions-focused mindset and the More ❯
As IT Category Manager you will play a pivotal role in developing and executing Category Strategies in relation to Telecoms, Services and Infrastructure, manage Supplier Relationships, and deliver Cost Savings aligned with business goals. Hybrid with a London or Birmingham base Role & Responsibilities Develop, agree, and implement category plans and savings initiatives Identify and deliver cost reductions and More ❯
permanent role. Birmingham City University is a large, diverse, and popular place to study.Defined and driven by our values:We Create Opportunity, We Think Differently and We Build Community It makes us passionate and proud of our University and our City. The University is ambitious and has a strong focus on student experience.We are always looking for talented individuals … filled with similar ambition and desire to support and progress our position in the Higher Education space. We have an opportunity for an experienced IT Student Systems Manager who will lead and manage the IT Student Systems Development team and will be responsible for the IT service ownership including the development, enhancement, optimisation and maintenance of … to offering a guaranteed interview to disabled applicants who fully meet the essential criteria for each role. About Us At the heart of our Strategy for 2030 and Beyond, it is our mission to enable our students to transform their lives and to achieve their potential. Through our education and research, and the roles our graduates go on to More ❯
Responsibilities Manage end-to-end IT project lifecycles Prepare project plans, budgets, and schedules Lead cross-functional IT teams Track progress and ensure timely delivery Identify risks and mitigation strategies Conduct stakeholder meetings and reporting Manage client expectations effectively Ensure quality control across deliverables Support Agile project methodologies Oversee vendor and supplier coordination Ensure compliance with IT policies Prepare documentation for project phases Drive innovation and process improvements Monitor performance metrics Deliver successful IT project outcomes More ❯
Birmingham, West Midlands, West Midlands (County), United Kingdom Hybrid / WFH Options
Applause IT Recruitment Ltd
Business Development Managers and Business Development Directors - IT Managed Services and Solutions, Cloud, SaaS, Public Sector. New Business Role. Reports to Birmingham Office. Remote plus anchor days. To suit candidate living in England with good motorway access to London, Birmingham, Manchester for anchor days. Must have ILR or be UK or European Citizen with at least part settled status. … Circa £60-90K depending on experience and seniority + Car + Uncapped Commission + Package Job Description Applause IT are working with a large well established IT Technology client with a wide product portfolio, looking for a driven and results-oriented Business Development Managers and Business Development Directors to join a fast-growing Public Sector sales team … at one of the UK's leading managed service providers. This role is net new business focused , making it perfect for a motivated sales professional with a background in technology solutions and a solid understanding of use of public sector procurement frameworks. This is a remote-first role, giving you the flexibility to work from home while being supported More ❯