IT Applications Engineer (3rd Line Support/Microsoft 365)
- Hiring Organisation
- DGH Recruitment Ltd
- Location
- Birmingham, United Kingdom
- Employment Type
- Permanent
- Salary
- GBP 55,000 - 65,000 Annual
IT Applications Engineer (3rd Line Support/Microsoft 365) Hybrid working: 3 days per week required in the office in Birmingham. This is a hands on role responsible for the support, maintenance, configuration, and continuous improvement of a largely Microsoft based application stack. Responsibilities: - Provide technical … support across Applications, resolving incidents, requests, and tasks through the firm's service management platform. - Perform root cause analysis for recurring and complex incidents, implementing permanent remediation. - Maintain and enhance application configurations, integrations, and platform dependencies, including reporting and upgrade activities. - Configure and administer vendor-hosted SaaS applications. - Support ...