17 of 17 Permanent Microsoft 365 Jobs in Birmingham

role Were looking for a Microsoft 365 Copilot & Digital Workplace Engineer to take the lead in shaping our Artificial Intelligence (AI) powered workplace of the future. This is a rare opportunity to sit at the intersection of cutting-edge AI, modern workplace engineering, and real organisational change … This is not an ordinary engineering role. This is your chance to own Copilot transformation end to end. Designing, securing, and scaling Microsoft Copilot and Copilot Agents while improving digital behaviours and modern workplace practices across the organisation. As our central subject matter expert, youll set the strategy, build ...

line technical support for escalated incidents and service requests. Troubleshoot and resolve complex issues across servers, networks, and cloud infrastructure. Manage, maintain, and optimise Microsoft 365, Azure AD, and related environments. Support firewall, VPN, and network security solutions (e.g. Fortinet, Sophos, Cisco). Implement new technologies, upgrades … Line or Senior Infrastructure Engineer role within an MSP. Strong knowledge of Windows Server, Active Directory, Group Policy, DNS/DHCP. Experience with Microsoft 365, Exchange Online, Azure, Intune, and SharePoint. Solid understanding of networking concepts (VLANs, VPNs, routing, firewalls). Familiarity with virtualization technologies (VMware, Hyper ...

issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments … policies, producing regular reports on performance and compliance. Skills 5+ years experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project ...

issues, supporting the Service Desk team with advanced troubleshooting. Manage and optimise Windows 10/11 environments, including patching, updates, and performance tuning. Administer Microsoft 365 services such as Exchange Online, Teams, SharePoint, OneDrive, and security tools. Define and enforce IT security policies, perform risk assessments … policies, producing regular reports on performance and compliance. Skills 5+ years’ experience in IT infrastructure management. Strong knowledge of Windows 10/11, Microsoft 365, Azure (IaaS/PaaS), Active Directory, Group Policy, and optionally Intune. Understanding of IT security principles and vendor management. Proven leadership, project ...

apprenticeship qualification. You will support colleagues by helping to resolve ICT queries, triaging issues through the helpdesk, and guiding users on systems such as Microsoft 365, Teams, and other essential Council technologies. You’ll assist with meetings, data management tasks, device setup and recovery, and the onboarding … Investigate, triage, and escalate ICT issues raised through the helpdesk, working with specialist teams where needed. Support users with software and digital tools , including Microsoft 365, Teams, remote working tools, and encryption systems. Assist with data management and reporting , helping to interpret reports, resolve data issues ...

software applications. Knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft Office 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Experience with ...

Hyper-V. Excellent knowledge of networking concepts such as: TCP/IP, DHCP, DNS, and VPN. Familiarity with troubleshooting and resolving issues linked to Microsoft 365. Knowledge of Active Directory and user account management. Familiarity with server administration demands such as user management, file shares and security. Strong communication ...

branches Required Skills & Experience Around 2 years of experience in an IT support, helpdesk, or junior systems role Basic knowledge of Windows operating systems, O365 and E3/E5 licensing Understanding of networking fundamentals (LAN/WAN, DNS, DHCP) Familiarity with Microsoft 365 or similar cloud platforms ...

knowledge of Windows, Unix/Linux, cloud platforms (PaaS, SaaS, IaaS), and networking technologies Experience with firewalls, endpoint protection, backup systems, Active Directory, and Microsoft 365 Project management skills with strong documentation and communication ITIL qualification and experience with change, incident, and release management Experience managing suppliers … Infrastructure Engineer, 3rd Line Support Engineer, NIST, Cyber Essentials, LAN/WAN/Cloud, virtualisation platforms, Windows, Unix, Cloud Platforms, PaaS, SaaS, IaaS, Firewalls, M365, ITIL, Birmingham, West Midlands To apply, please send your CV to Bethany at or call 0161 438 1177 for more details. Follow us on Twitter ...

senior stakeholders · Cyber Security best practices Essential Experience · Proven background as a support desk lead or similar MSP leadership role. · Strong technical knowledge across Microsoft 365, Networking, Virtualisation, security services and Managed Services. · Experience managing Support Desk teams. · Demonstrated success improving operational processes and service efficiency. · Strong ...

efficiently Act as the primary point of contact for all IT-related issues and improvement Maintain and support networks, servers, and cloud services (e.g., Microsoft 365) Oversee hardware, software, and license management Deliver hands-on 1st3rd line support to users Manage backups, disaster recovery, and business continuity … Active Directory and Group Policy administration Install & configure a wide range of hardware (including printers, phones, laptops, biometric clocking systems) Global administration with Office 365 Enterprise E3 Occasional working out of hours for system configuration and update Print management, setup, install and diagnose ERP Oversee ...

help due to health conditions or disabilities. Corporate Services: Core systems and tools that enable colleagues to work effectively. Communication & Collaboration: Products within the Microsoft 365 suite, including SharePoint Online, OneDrive, Teams, Outlook, Office, Lists and Forms. Core Digital Services: Leading the rebuild of legacy services ...

Service Desk and dedicated SME support teams. We help to maintain and develop modern, cloud hosted IaaS and leverage Cloud solutions such as M365, Azure, Meraki, Dynamics, Intune, Apple Automated Device Enrolment and other technologies to continually modernise our estate. If you want to advance your IT career, are keen ...

experience in managing software assets, including licensing, compliance, and utilisation. Familiarity with tools such as Snow SAM, Microsoft Intune, Endpoint Management, and Office 365/Azure AD/Active Directory/Exchange/M365 is highly valued IT Asset Management (ITAM):Strong experience in inventory management ...

looking for a hands-on expert who isn't afraid to "dive under the bonnet" to understand and improve complex technical systems.• Microsoft Defender: Deep, hands-on experience with this toolset is a prerequisite.• SOC Expertise: You must have a strong understanding of—or direct experience working within … Operations Centre (SOC).• Security Controls: A deep understanding of firewalls, SIEM, and Data Loss Prevention (DLP). • Hybrid Cloud Tools: Proven proficiency with M365, Identity & Access Management (IAM), and threat protection. • Analytical Mindset: Strong skills in risk/vulnerability assessments and the ability to respond to evolving threats.• Professional ...

industry. Key responsibilities as a Chief Technology Officer: Set the Technology Vision & Strategy: Define and communicate a clear roadmap aligned with business goals and Microsoft-first principles. Accelerate Managed Service Growth: Drive expansion of managed services offerings with scalability and innovation. Operate at C-Suite Level: Collaborate with board … architecture, Microsoft ecosystem, cybersecurity, networks, SOC, scalable platforms, automation, and AI adoption. Strongtrack recordin MSP/MSSP environments and Microsoft partnerships (Azure, M365, Defender, Sentinel, AI/Copilot). Experience building and inspiring high-performing technical teams. Skilled in budget management, investment planning, and commercial evaluation. Exceptional communication ...

Practical use of test equipment such as multimeters, oscilloscopes and signal generators Working knowledge of tools such as Jira, KiCAD and Microsoft Office 365 (training available where needed) If youre ready to apply your electronics expertise in a role with real technical depth and responsibility, apply ...