2 of 2 Permanent Operations Management Jobs in Birmingham

Head of Client Engagement - IT

Location
Birmingham, England, United Kingdom
implement service improvements to existing services and identify and recommend new service opportunities. Assist in recruiting staff to carry out Client Engagement Account Management and Account Support. Lead by example, motivate, and inspire the team to deliver results and grow in their roles and career development. Manage, mentor … productivity of the sales team to increase market share and profitability, meeting targets. Coach and develop sales team members in broader selling skills, people management, and business/sales management skills. Develop performance standards (qualitative and quantitative) against existing sales processes and implement improvements. Work with priority customers ...

Security Analyst

Hiring Organisation
HCLTech
Location
Birmingham, England, United Kingdom
Security Analyst Location: Birmingham, UK Hybrid Mode -3 days work from office This is Fixed term contract role Required Experience -9+ years Area: Operations Management Role Summary Lead vulnerability response and remediation governance programmes. Key Responsibilities Drive platform stability, security and compliance objectives. Execute patching, upgrades, vulnerability … remediation and validation activities. Collaborate with engineering, operations, security and business stakeholders. Support governance, reporting, audit readiness and continuous improvement. Implement automation and operational best practices where applicable. Technical Skills : CVSS, NIST, DORA, ISO 27001, Cyber Defence Preferred Skills : Enterprise-scale operations experience, stakeholder management, automation mindset ...