2 of 2 Permanent Release Management Jobs in Birmingham

seeking an experienced IT Service Manager to lead the design, transition, and continuous improvement of IT services that underpin critical business operations. You'll drive service excellence across Change, Release, and Lifecycle Management, ensuring stability, scalability, and value delivery. Key Responsibilities of the IT Service Manager: • Lead the full IT service lifecycle, ensuring new and existing services meet … business and technical requirements. • Oversee the service portfolio and ensure alignment with strategic objectives and governance standards. • Manage the Change and Release Management processes – planning, testing, and deploying releases with minimal disruption. • Chair and facilitate CAB meetings, ensuring controlled and effective change execution. • Collaborate with stakeholders across IT and business functions to design scalable, compliant, and well-documented … services. • Maintain service data accuracy within ITSM tools and drive continuous process improvements. Key Requirements of the IT Service Manager: • 7+ years' experience in IT Service Management, with at least 3 years in a leadership or managerial capacity. • Proven expertise in ITIL processes – particularly Service Design, Transition, Portfolio, Change, and Release Management. • Strong understanding of risk management More ❯

of working on large scale transformation projects? Do you have a good understanding of the full business analysis lifecycle from Pre-Project and Scoping to User Acceptance Testing and Release Management? This might be the role for you! You will play an important part in delivering business outcomes by providing the link between customers and service users and … appropriate experience in the full Business Analysis role in project lifecycles including Pre-Project, Scoping, Estimating, Mapping, Stakeholder Analysis, Requirements Gathering, Solution Analysis, Product Analysis, User Acceptance Testing and Release Management. Ability to articulate technical solutions to both technical and non-technical people. Excellent analytical, interpersonal and communication skills. Ability to identify and resolve issues experienced by customer leads More ❯