1 to 25 of 27 Permanent ServiceNow Jobs in Birmingham

Join OneAdvanced ServiceNow SysAdmin and Developer OneAdvanced uses ServiceNow across a number of key processes including Lead to Order, Project to Value, Order to Cash and Request to Resolve. The OneAdvanced IT Service Management team support the platform in service. The core elements are; platform, integration hub, Portal, CSM, ITSM … join our team, actively participating in the deployment of the platform into business as usual and thereafter in support. As a member of the ServiceNow Centre of Excellence and a SystemAdministrator and Developer, you will play a crucial role in taking the platform forward and continuing to deliver value ...

commercial considerations. Desirable Experience working in the Workday ecosystem, particularly with Kainos Workday Products. Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent. Exposure to ISO-compliant environments (ISO 20000, 27001, 9001). Embracing our differences At Kainos, we believe in the power of diversity, equity ...

technical audiences. Experience engaging with stakeholders ranging from engineers and architects to senior security leadership. Exposure to public sector or regulated environments. Experience with ServiceNow, Salesforce, or similar SaaS platforms. Interest or exposure to OT/IoT/PropTech security. Exposure to GovAssure or government assurance frameworks. Experience working within ...

Experience engaging with stakeholders ranging from engineers and architects to senior security leadership. Desirable Skills: Exposure to public sector or regulated environments. Experience with ServiceNow, Salesforce, or similar SaaS platforms. Interest or exposure to OT/IoT/PropTech security. Exposure to GovAssure or government assurance frameworks. Experience working within ...

approved tools, and always validating AI-generated output before it reaches a customer environment. Resolving incidents, problems and changes within ITIL-aligned processes in ServiceNow, meeting SLAs and OLAs, and leading root cause analysis for database-related major incidents. Supporting and mentoring colleagues and customers, and working with internal stakeholders ...

translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would be beneficial. Experience in the public sector or a highly regulated environment ...

ability to communicate security risk clearly to both technical and non-technical audiences. Desirable: Central government or public sector assurance experience. Experience with ServiceNow, Salesforce, or comparable enterprise SaaS platforms. Exposure to OT, IoT, or smart-building technology. Cloud or cyber security certifications (AWS, CISSP, CCSK, etc.). Experience ...

assisted workflows and agent behavior modeling • Experience with ITSM processes (incident, change, problem) Nice-to-Have Skills • Familiarity with workflow tools (n8n, ServiceNow, etc.) • Exposure to agent-based architectures • Understanding of human involvement patterns (human out of the loop, human after the loop, human on the loop, human ...

methodologies. Workato Automation Pro or equivalent certification. Experience in a client-facing or consultancy setting. Familiarity with common enterprise platforms such as Salesforce, SAP, ServiceNow, or similar. Understanding of data governance and API security principles. What you'll get in return: The opportunity to work on varied and complex integration ...

request fulfilment and operational automation. Diagnose and resolve failed automations, integration issues, and workflow errors impacting business or operational services. Manage integrations between SCORCH, ServiceNow, SCOM, Active Directory, Azure AD/Entra ID, Exchange Online, Microsoft Teams, and other connected platforms. Plan, schedule, and control lifecycle activities including patching, upgrades … automation experience. Experience automating and integrating with Active Directory, Exchange Online, Azure AD/Entra ID, and related Microsoft technologies. Experience integrating SCORCH with ServiceNow, including ITSM workflows, automated ticket creation, request fulfilment, REST APIs, and OAuth-based integrations. Knowledge of Microsoft SCOM integration, alert processing, event management workflows ...

ServiceNow Business Process Consultant - HRSD Hybrid - London, Manchester, Birmingham or Glasgow Salt are actively looking for a ServiceNow Business Process Consultant/ServiceNow Business Analyst to join our leading client and become involved in some of the most exciting ServiceNow projects to date. We're looking for ServiceNow Business Process … Consultant/ServiceNow Business Analyst with HRSD experience to work closely with business stakeholders, customer representatives and delivery teams to capture requirements, support the delivery and map processes to support the delivery of ServiceNow HRSD. *Rates depend on experience and client requirements #J-18808-Ljbffr ...

enabled operations across customer environments. You will work in a governed ITIL-based environment, maintaining SCORCH environments, developing runbooks, and integrating with ServiceNow and AD/AAD while collaborating with stakeholders. This role offers UK remote flexibility with national mobility. #J-18808-Ljbffr ...

services delivery. The role emphasizes SLAs, KPIs, and cost control within a dynamic, global network. You will drive AI-enabled service management using Dynatrace, ServiceNow, Datadog, and Splunk IT Service Intelligence, while coordinating with IT, DevOps and business units in a security-conscious UK environment. #J-18808-Ljbffr ...

management. This position will complement someone with a software engineering mindset, who is proficient coding with Python, has experience with API integration and orchestration, ServiceNow integration and Ansible yaml development to proactively build and implement services for Control-M, Automic and Google Cloud Composer automation. Working as an engineer ...

toolset solutions within an enterprise-wide environment, ensuring scalability, maintainability, and compliance. Working knowledge of IT Service Management (ITSM) practices and tools such as ServiceNow, with experience in incident, change, and problem management processes. Proficiency in Power BI, with the ability to build dashboards that visualise deployment metrics, cloud cost … scripting languages such as Python, PowerShell & Shell. Strong incident fault finding skills and experience. Familiarity with ITSM, Agile methodologies and tools eg Azure DevOps, ServiceNow Good communication and problem-solving skills. #J-18808-Ljbffr ...

market clients across both public and private sectors. The Technical Operations team is integral to our ITIL aligned service model, which leverages ServiceNow automation and agentic AI. We deliver a centralised, knowledge-driven shared serviceengineered for speed, consistency, and technical excellence through systemised quality control and accessible, authoritative knowledge. … group of customers, building trust and maintaining deep familiarity with their estates, including critical infrastructure, key business services, and their interdependencies. Support ServiceNow CMDB data quality by advising on configuration item grouping, in alignment with the CSDM. Ensure estates are accurately mapped to support lifecycle awareness, operational planning, and service ...

that underpin how our organisation operates. You'll work across a portfolio of business application change spanning platforms including Salesforce, NetSuite, Boomi, OpenAir and ServiceNow, click apply for full job details ...

hands-on capacity. You will translate low-level designs into automated workflows, ensure governance in regulated environments, and integrate across NDFC, NetBox, ServiceNow and Red Hat Ansible Automation Platform. #J-18808-Ljbffr ...

treating Git as the ultimate source of truth with strict pipeline gates and automated rollbacks. Integrate automation seamlessly across enterprise platforms including NDFC, NetBox, ServiceNow, and Red Hat Ansible Automation Platform. Must-Have Skills Networking: Deep expertise in Cisco NX-OS, VXLAN BGP-EVPN, vPC, and Cisco NDFC. Infrastructure ...

such as improved reliability and reduced Mean TimeToRecover (MTTR). Communicate the impact of AI-driven service management anddemonstratethe value of platforms such as ServiceNow AIOps, Dynatrace, and Splunk IT Service Intelligence. Service Improvement Analyseservice metrics and trends toidentifyopportunities for continuous improvement. Embed incident learnings into automation workflows and prevention … Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. Team Collaboration Work closely with cross-functional ...

About the role. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles ...

OneAdvanced is seeking a ServiceNow Administrator and Developer to join our Birmingham team. You will manage daily administration, develop ITSM/CSM/ITOM solutions, and implement platform enhancements and integrations with ERP systems. You will collaborate with the IT Service Desk and cross-functional teams, delivering technical solutions ...

About the role. As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles ...

Salt Digital Recruitment is seeking a ServiceNow Business Process Consultant with HRSD expertise to join a leading UK client on hybrid HRSD projects. You will collaborate with business stakeholders and delivery teams to capture requirements, map HR processes, configure and test solutions, and support implementation across London, Manchester, Birmingham ...

Accenture PLC in Birmingham is seeking an experienced Cloud DevOps Engineer to lead automation, IaC, and scalable cloud deployments across Azure and AWS. You will collaborate with development teams, oversee the toolchain, and drive DevOps ...