2 of 2 Permanent Site Reliability Engineering Jobs in Birmingham

improving service reliability. You will turn incident trends, major incident findings and known errors into structured, evidence-based corrective action. Working across Incident Management, SRE, Engineering, Infrastructure & Cloud, Change, Product and Service Ownership, you will establish a proactive problem management approach that identifies underlying causes, strengthens accountability and delivers … forums and driving accountability for corrective action completion across resolver teams. Maintaining accurate known error records, workarounds and links to knowledge management. Partnering with SRE and Engineering teams to convert reliability issues into prioritised engineering improvements. Producing executive-ready management information covering problem themes, risks, actions ...

efficiently. You will establish proportionate, risk-based governance that supports faster engineering delivery without compromising operational control. Working across Engineering, Platform, SRE, QA, Product, Infrastructure & Cloud, Service Transition and the Service Desk, you will ensure changes are properly assessed, approved, scheduled, communicated, implemented and reviewed with clear supporting … clear performance baseline. You will define standard change candidates, strengthen the risk-based approval approach and align release evidence expectations across Engineering, QA, SRE and Service Transition. You will also identify opportunities to improve automation within ITSM tooling and deployment evidence capture. Why join Compass Group UK & Ireland? This ...