3 of 3 Permanent Team Leader Jobs in Birmingham

Service Desk Team Leader/Manager – Based in Birmingham, Solihull, B90 area- Mon – Fri in the office with a possible WFH day once per week - Hybrid role, needed to provide support and guidance to a team of 20 Service Desk Analyst. As Service Desk Team Leader/Manager you should have some either come from a technical background or have previously worked as a Service Desk Team Leader and are looking for that next step up to Service Desk Manager within an IT environment and have enough ...

Role: IT Field Service Team Lead Location: Marston Green (with travel to multiple sites) Salary: £30,000 - £35,000 Network IT are supporting a large organisation in the search for an experienced IT Field Service Team Lead to manage and develop a team … with people leadership, resource planning, and service delivery ownership. You will act as the senior on-site escalation point while ensuring the field team operates efficiently, meets SLAs, and provides an excellent end-user experience. Due to the field-based nature of this opportunity, the successful candidate will ...

senior technical escalation point , providing expert guidance and hands-on support when required Manage, mentor, and develop the Field Engineering team, driving performance and technical standards Serve as a key client contact during service issues and escalations, maintaining strong working relationships Drive continuous improvement by identifying recurring issues ...