3 of 3 Permanent Technical Account Manager Jobs in Birmingham

Senior Technical Account Manager - SaaS | CCaaS London, UK. Hybrid Remote Working at the forefront of AI technology provides a great learning experience that will present you with skills and experience for the next generation of customer success and customer experience solutions. If you are looking to future … proof your career and be on the pulse of modern SaaS contact solutions, please read on. The role of Technical Account Manager is part of the professional services team and is a post-sales focused technical support and advisory role. You will join a team of … experienced customer account managers the aim to exceed customer expectations, improve process, technology deployment and to help the company meet its growth objectives. Interaction with customers will be done via phone, email, chat and WebEx, with face to face meetings as necessary and/or appropriate. The TAM will More ❯

market leader , they are continuing their expansion and now growing their team across the UK. The Role We’re looking for a French-speaking Technical Account Manager (TAM) to support and grow strategic enterprise accounts across the UK and French-speaking regions. You’ll be the technical … helping customers fully adopt and optimise the platform while building long-term relationships and ensuring continued value from the solution. Key Responsibilities: Own the technical relationship with enterprise clients, ensuring successful onboarding and ongoing platform adoption. Act as a trusted advisor, providing guidance on best practices, technical architecture … and security policy optimisation. Collaborate with internal teams - including Sales, Product, and Support - to advocate for your customers’ needs. Lead technical reviews, run health checks, and proactively identify areas to maximise platform performance. Ensure a seamless customer experience and drive long-term satisfaction and retention. What Does Success Look More ❯

as a client advocate and a primary point of contact, and facilitating all internal and external communications. They will have operational oversight, so proven technical experience in enterprise-level security management systems is critical. In addition, the ability to effectively drive the execution of the clients’ installation, service, and … effective solutions is key. The role will require the candidate to lead QCIC’s teams and partners to ensure client satisfaction, financial performance, and account growth. What you will do Manage an annual job volume/revenue expectation of $5m+. Act as a primary point of contact on the … account and be responsible for managing communications for all QCIC engagements. Work with our clients through an understanding of their business needs and know how to navigate their organisation. Work with QCIC leadership and Strategic Account Management functions. Develop and manage an account plan to accurately capture More ❯