2 of 2 Permanent Trend Analysis Jobs in Birmingham

proactive operations. Documentation and Reporting Establish and lead governance forums, service reviews, and performance discussions. Deliver AI-enhanced reporting, including predictive insights and trend analysis using tools such as ServiceNow Performance Analytics, Azure Monitor, and AWS DevOps Guru. Ensure transparency and governance in AI usage within service delivery. … escalation lead for major incidents, service risks, and client concerns, including participation in on-call rotations. Use event correlation and root cause analysis tools such as Moogsoft, BigPanda, and Splunk IT Service Intelligence to accelerate resolution. Proactively identify and mitigate risks using data-driven insights. Compliance Ensure adherence ...

post-release review. Ensure compliance and control of IT assets. Oversee storage, backup, and data protection to maintain security and availability. Lead root cause analysis and implement preventative measures. Manage major incidents and reduce recurrence through trend analysis. Evaluate new technologies and assess organisational impact. Provide specialist technical ...