Senior Technical Support Engineer (3rd/4th Line) – Birmingham/Hybrid
- Hiring Organisation
- Arden Resourcing Limited
- Location
- Birmingham, West Midlands, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £50,000 - £60,000 per annum
organisation for an experienced Senior Technical Support Engineer to join their growing technical team. This is a senior technical position focused on resolving complex infrastructure issues, supporting advanced IT environments, and contributing to solution design and pre-sales activities. Acting as a senior escalation point across both Support … deliver robust solutions while driving automation, innovation and continual service improvement. Essential Skills & Experience Proven experience in a senior 3rd/4th Line Infrastructure Support role. Strong troubleshooting skills across enterprise infrastructure technologies. Linux (Ubuntu)/VMware – healthy knowledge of Windows Server Citrix Microsoft 365 & Entra ...